YOUR CUSTOMERS ARE EVOLVING.

With Open Smartflex, stay on the cutting-edge and meet their needs.

DESKTOP. MOBILE. LAPTOP. TABLET.

Stay in motion. Free yourself from your desk with Open Smartflex Web.

YOUR COMPANY IS UNIQUE AND DYNAMIC.

Control your destiny through Open Smartflex, which supports your own
commercial and operative practices with flexibility and security.

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  Open Smartflex
One Product, Six Solutions

 

IMG Iconos Industrias Energy

EnergyCIS

Make your information infrastructure as smart as your grid

IMG Iconos Industrias Gas

GasCIS

The technology to make natural gas a smart choice for your customers

IMG Iconos Industrias Agua

AquaCIS

Serve your customers better and comply with changing regulatory requirements and environmental challenges

IMG Iconos Industrias Aseo

EcoCIS

Efficient management, operations, and marketing in the delivery of your waste management service

IMG Iconos Industrias Telcos

TelecomBOSS

Seamless connection to a multitude of platforms. N-Play? Child’s play!

IMG Iconos Industrias Fieldservices

Field Service

Reduce response times and satisfy your customers with the most streamlined workforce you’ve ever had

Make your information infrastructure as smart as your grid

For over 29 years, Open Smartflex has freed companies from rigid and customized systems, has simplified their operations, and has allowed them to focus on what makes them great

 

Open Smartflex is a comprehensive system that integrates customer care, billing, and field service under one modular, multi-service product platform

Learn about Open Smartflex

 




What makes Open Smartflex different?

Faster to
implement

Comprehensive functionality, pre-configured, pre-tested, with tools to facilitate migration, integration & configuration

Easier to
adapt

Flexible and easy to configure

Seamlessly
integrated

One modular product suite for your mission critical needs: customer care, billing, operations and field service

Innovative
technology

Fully scalable, rules based technology, cloud or on premise

Open Smartflex does the heavy lifting, so you can focus on your competitive advantages 

Find out how

 

Our customers have reduced their operation costs, scaled efficiently, and increased their customer satisfaction

Their stories

 




 

Open International Systems in
Gartner’s 2015 Magic Quadrant for
Utilities Customer Information Systems

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Inc., Magic Quadrant for Utilities Customer Information Systems, Zarko Sumic 02 June 2015.

Gartner’s Magic Quadrant for Utilities Customer Information Systems

Every year, Customer Information Systems evolve to meet new trends and customer needs. Gartner assesses and evaluates the companies that best address today’s market’s challenges and has included Open International Systems in its 2015 report for its Smartflex solution.
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