True to its commitment to offering comprehensive, secure, and reliable utility billing solutions and services to the market, Open conducted the attestation process for the internal control processes involved in the provision of Smartflex service in SaaS mode, granted by KPMG Advisory, under the internationally recognized auditing standard: SSAE 18 – SOC 2.
In today’s digital era, public service companies face the challenge of staying technologically current while maintaining service stability and quality. Implementing new technology can be complex, posing risks such as system crashes, data leaks, and poor data management, which can inconvenience customers.
At CS Week, Open International will host a series of activities aimed at immersing attendees in cutting-edge innovations shaping the US utilities sector. Attendees will have the opportunity to engage with Open’s team of experts and experience firsthand how Smartflex can revolutionize their operations.
Smartflex’s MWM layer empowers utilities with a comprehensive toolkit, optimizing communication, operations, and customer service. Our tailored solution integrates intelligent features that enhances operational processes, giving service providers control over field operations for an elevated customer experience and improved efficiency on the field.
These are the result of our commitment to providing superior service to our clients and supporting them in their technological evolution.
Public energy utilities have established vital objectives crucial for the well-being of the communities they serve. However, achieving these goals requires companies to depend on a system equipped with the essential capabilities to address every requirement. Let’s explore how Smartflex, with its innovative tools, can enable your business to accomplish these objectives.
Open International, a forefront software provider specializing in utility companies proudly participated in the American Public Power Association’s (APPA) Customer Connection Conference held on November 13th in San Antonio, Texas. The event brought together industry leaders and innovators to explore the latest advancements and strategies in the utility sector.
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5966 South Dixie Highway, Suite 300 Miami, FL 33143
Telephone: +1 305 265 0310
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Telephone: +572 – 331 9999
Fax: +572 – 331 9911
