{"id":45300,"date":"2025-07-22T08:10:51","date_gmt":"2025-07-22T13:10:51","guid":{"rendered":"https:\/\/www.openintl.com\/ambienteTrabajo2\/future-water-open-intelligence-spain-smart-water-summit\/"},"modified":"2025-07-22T08:10:51","modified_gmt":"2025-07-22T13:10:51","slug":"future-water-open-intelligence-spain-smart-water-summit","status":"publish","type":"post","link":"https:\/\/www.openintl.com\/ambienteTrabajo2\/en-emea\/future-water-open-intelligence-spain-smart-water-summit\/","title":{"rendered":"For the Future of Water: Open Intelligence Joins the Spain Smart Water Summit to Drive Digital Transformation in the Water Sector"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"45300\" class=\"elementor elementor-45300 elementor-41826\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-03d63f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"99786\" data-id=\"03d63f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d9644d4\" data-eae-slider=\"43056\" data-id=\"d9644d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63632b7 elementor-widget elementor-widget-heading\" data-id=\"63632b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The need to involve citizens in the care and efficient management of water resources, the growing demand for digital services, and the ongoing adaptation to regulatory changes\u2014aimed at improving responsiveness to the challenges posed by the climate crisis\u2014are reshaping the water business in Spain. Companies that do not accelerate their digital transformation risk losing efficiency, competitiveness, and responsiveness. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-7376faf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"56104\" data-id=\"7376faf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea1e980\" data-eae-slider=\"39540\" data-id=\"ea1e980\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbfa6e4 elementor-widget elementor-widget-text-editor\" data-id=\"bbfa6e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Madrid, July.<\/span><\/b><span data-contrast=\"auto\"> The water sector in Spain is facing structural challenges that demand a determined transformation. On one hand, regulatory compliance is becoming increasingly stringent: the EU Water Framework Directive and the recent 2024 revision of the Urban Wastewater Treatment Directive require companies to achieve higher levels of efficiency, sustainability, and transparency. Added to this is the National Climate Change Adaptation Plan (PNACC), which urges the sector to implement resilience measures against extreme weather events, promote water reuse, and optimize resource usage.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">At the same time, citizen expectations are evolving: today\u2019s users demand more digital, personalized, and transparent services, along with greater opportunities to be involved in the efficient management of water resources. However, many companies still operate with fragmented systems, lacking effective integration between commercial management, customer service, and technical monitoring\u2014limiting their operational efficiency and ability to respond to these challenges.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In this context, digital transformation is not just desirable\u2014it is essential. With this vision, Open Intelligence will participate in the Spain Smart Water Summit 2025, to be held in Madrid from September 23 to 25. The event will bring together authorities, companies, and international experts to discuss the present and future of water management.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Open will have a prominent presence at the summit with two key presentations. In the main hall, Felipe Acosta, Vice President of Business Development for Europe, will deliver the talk \u201cData and Intelligent Platforms.\u201d In his session, he will explore how water companies can leverage advanced technologies to develop data and analytics platforms that integrate technical, operational, and commercial processes into a holistic system\u2014aiming to enhance operational efficiency, commercial accuracy, and responsiveness to evolving customer expectations.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><blockquote><p><span data-contrast=\"auto\">\u201cAt Open, we\u2019ve added value to the water sector\u2019s transformation through effective experiences in process integration and by building a unified platform that acts as a single source of truth for commercial operations and strengthens the role of end users as key participants in the digitalization of the water cycle,\u201d Acosta explained.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/blockquote><p><span data-contrast=\"auto\">Complementing this session, Sandro Lotti, Specialized Advisor at Open, will speak in the technical hall with the talk \u201cTechnology in Service of Efficiency and Operational Excellence,\u201d focusing on how modern technological tools are transforming the way water utilities manage resources and interact with citizens.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><blockquote><p><span data-contrast=\"auto\">\u201cThere are technologies today that help companies reach higher levels of efficiency and build stronger relationships with their customers,\u201d says Lotti. \u201cIn our case, we\u2019ve applied artificial intelligence capabilities to turn traditional customer service into proactive digital experiences. We\u2019ve also implemented smart workflows to automate processes and developed intelligent guides that improve workforce productivity, reducing the learning curve by up to 30%. These strategies are already delivering measurable results: up to 30% reduction in field operational costs, 80% improvement in customer service response times, less paper consumption, and more automated, proactive service.\u201d<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/blockquote><p><span data-contrast=\"auto\">With its headquarters in the United States and experience serving utilities in 19 countries, Open is a technology partner that understands the sector\u2019s current challenges and supports companies with sustainable, flexible, and scalable solutions.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><blockquote><p><span data-contrast=\"auto\">\u201cWe are excited to be part of one of the most important forums in the water sector and to bring our global experience in digital transformation, integrated water cycle management, and strengthening relationships with customers and communities to companies across Europe\u2014especially in Spain. We want companies to see technology as a practical tool to achieve greater efficiency, sustainability, and user engagement, and we\u2019re here to support them on that journey,\u201d concludes Acosta.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-9d5969c e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"82972\" data-id=\"9d5969c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53cc77f elementor-widget elementor-widget-heading\" data-id=\"53cc77f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ready to elevate your utility capabilities?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1796a5b elementor-widget elementor-widget-heading\" data-id=\"1796a5b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact us today to discover how Smartflex can transform your operations and drive future-ready growth.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c382e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"33c382e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/en-emea\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT NOW<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The need to involve citizens in the care and efficient management of water resources, the growing demand for digital services, and the ongoing adaptation to regulatory changes\u2014aimed at improving responsiveness to the challenges posed by the climate crisis\u2014are reshaping the water business in Spain. Companies that do not accelerate their digital transformation risk losing efficiency, competitiveness, and responsiveness. <\/p>\n","protected":false},"author":9,"featured_media":45301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9467],"tags":[9472],"class_list":["post-45300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en-emea","tag-emea-en-emea","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>For the Future of Water: Open Intelligence Joins the Spain Smart Water Summit to Drive Digital Transformation in the Water Sector | Open Intelligence<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"For the Future of Water: Open Intelligence Joins the Spain Smart Water Summit to Drive Digital Transformation in the Water Sector\" \/>\n<meta property=\"og:description\" content=\"The need to involve citizens in the care and efficient management of water resources, the growing demand for digital services, and the ongoing adaptation to regulatory changes\u2014aimed at improving responsiveness to the challenges posed by the climate crisis\u2014are reshaping the water business in Spain. 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