{"id":15968,"date":"2020-05-28T14:03:20","date_gmt":"2020-05-28T19:03:20","guid":{"rendered":"https:\/\/www.openintl.com\/ambienteWordpress\/?page_id=15968"},"modified":"2023-06-09T10:19:18","modified_gmt":"2023-06-09T15:19:18","slug":"holistic-cis","status":"publish","type":"page","link":"https:\/\/www.openintl.com\/ambienteTrabajo2\/holistic-cis\/","title":{"rendered":"Holistic CIS Microsite"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15968\" class=\"elementor elementor-15968\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-124f1699 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-eae-slider=\"85458\" data-id=\"124f1699\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M615.2,96.7C240.2,97.8,0,18.9,0,0v100h1000V0C1000,19.2,989.8,96,615.2,96.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d5c6087\" data-eae-slider=\"85872\" data-id=\"1d5c6087\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-16e82217 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"30713\" data-id=\"16e82217\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4df45824\" data-eae-slider=\"85211\" data-id=\"4df45824\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca7e818 elementor-widget elementor-widget-image\" data-id=\"ca7e818\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"116\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2017\/04\/white-open-intelligence-logo-300x116.png\" class=\"attachment-medium size-medium wp-image-13092\" alt=\"\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2017\/04\/white-open-intelligence-logo-300x116.png 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2017\/04\/white-open-intelligence-logo-768x298.png 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2017\/04\/white-open-intelligence-logo-350x136.png 350w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2017\/04\/white-open-intelligence-logo.png 974w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba55e80 elementor-widget elementor-widget-heading\" data-id=\"7ba55e80\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">HOLISTIC CIS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-226ac5f7 elementor-widget elementor-widget-text-editor\" data-id=\"226ac5f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Why should Utilities look for a Holistic CIS to enhance customer experience?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65a866d8 elementor-button-info elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"65a866d8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/holistic-cis\/#moreinfo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER MORE ABOUT HOLISTIC CIS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e0a7027\" data-eae-slider=\"28717\" data-id=\"e0a7027\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-724698a7 elementor-widget elementor-widget-image\" data-id=\"724698a7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"526\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/05\/Laptop.png\" class=\"attachment-full size-full wp-image-15974\" alt=\"\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/05\/Laptop.png 900w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/05\/Laptop-300x175.png 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/05\/Laptop-768x449.png 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/05\/Laptop-600x351.png 600w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3da232d elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default\" data-eae-slider=\"58644\" data-id=\"3da232d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9b870fa\" data-eae-slider=\"96943\" data-id=\"9b870fa\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f5dad3 elementor-widget elementor-widget-video\" data-id=\"3f5dad3\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/0XsFWz95q_0&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;,&quot;ep_sticky_video&quot;:&quot;off&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-696a179\" data-eae-slider=\"6863\" data-id=\"696a179\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2addd4 elementor-widget elementor-widget-heading\" data-id=\"f2addd4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SMARTFLEX V.8<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a847146 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a847146\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb7c852 elementor-widget elementor-widget-text-editor\" data-id=\"cb7c852\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOvercoming the challenges of the future, today.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ced38b elementor-button-info elementor-mobile-align-center elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3ced38b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/app.openintl.com\/demo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW DEMO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-73475297 elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-eae-slider=\"76701\" data-id=\"73475297\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-50dc8ca0\" data-eae-slider=\"79271\" data-id=\"50dc8ca0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65035b4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"65035b4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d6ab57 elementor-widget elementor-widget-text-editor\" data-id=\"36d6ab57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe systems that support the operations of service providers are constantly evolving to meet emerging business requirements and challenging digital customer expectations. In this scenario, having a holistic solution capable of managing every process in the customer domain is fundamental to maximize benefits all across the board.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-327c09d7\" data-eae-slider=\"19778\" data-id=\"327c09d7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1641dff elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1641dff\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"685\" height=\"687\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/07\/Grafico-circular-footprint.png\" class=\"attachment-large size-large wp-image-22820\" alt=\"\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/07\/Grafico-circular-footprint.png 685w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/07\/Grafico-circular-footprint-300x300.png 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/07\/Grafico-circular-footprint-150x150.png 150w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/07\/Grafico-circular-footprint-350x351.png 350w\" sizes=\"(max-width: 685px) 100vw, 685px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-7f146d07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"34560\" data-id=\"7f146d07\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17a28113\" data-eae-slider=\"93951\" data-id=\"17a28113\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-d0b3851 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"90651\" data-id=\"d0b3851\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31b621bc\" data-eae-slider=\"1337\" data-id=\"31b621bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62f51bd5 elementor-widget elementor-widget-heading\" data-id=\"62f51bd5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ENHANCE<BR>CUSTOMER EXPERIENCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-7bb0d2c8 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"7872\" data-id=\"7bb0d2c8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2f7bf8e8\" data-eae-slider=\"88011\" data-id=\"2f7bf8e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77f8f8c0 elementor-widget elementor-widget-toggle\" data-id=\"77f8f8c0\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2011\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">MORE THAN A POWERFUL CIS<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2011\">With an advanced CIS at its core, Smartflex is extended in four dimensions: on the metering side with Meter Data Management (MDM) features, on the customer side through a Customer Relationship Management (CRM) component with omnichannel engagement capabilities and digital self-service attributes, and on the field dimension with Mobile Workforce Management (MWM) options. To round it up, an Analytics dimension is included to provide the input necessary to enhance service providers\u2019 decision-making process.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2863dde\" data-eae-slider=\"17068\" data-id=\"2863dde\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20b0602a elementor-widget elementor-widget-toggle\" data-id=\"20b0602a\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5481\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5481\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">AUTONOMY AND AGILITY TO ADJUST PROCESSES<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5481\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5481\">Smartflex\u2019s is structured as a multilayered solution that grants flexibility and ease of maintenance to service providers, allowing them to enlarge its basic scope and implement new functionalities anytime on their own, avoiding software development costs. Likewise, by using sophisticated tools such as frameworks, workflows and a rule engine, these companies can deploy new processes and operational flows in a simple way to have complete control over every customer-facing process.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5147c2e1\" data-eae-slider=\"3552\" data-id=\"5147c2e1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d2a4c6c elementor-widget elementor-widget-toggle\" data-id=\"7d2a4c6c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2091\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2091\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">360\u00b0 VIEW OF THE CUSTOMER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2091\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2091\">Being able to map the journeys that customers follow requires a panoramic view of every interaction and transaction made by them. This becomes crucial for utilities aiming to become customer-centric organizations in which service representatives must be equipped with a tool that synthesizes information from different sources (contact channels, enterprise systems and field crews) and presents it in an eye-catching fashion, helping them to manage every service situation effectively while boosting customer satisfaction and loyalty.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3e1b8f9 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"88060\" data-id=\"3e1b8f9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-309d8fb\" data-eae-slider=\"10175\" data-id=\"309d8fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb71ed6 elementor-widget elementor-widget-toggle\" data-id=\"bb71ed6\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1961\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1961\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">OMNICHANNEL MANAGEMENT<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1961\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1961\">Smartflex\u00b4s holistic approach enables service providers\u2019 omnichannel strategy. This way, customers can interact with the company using both traditional methods such as phone calls and in-store, as well as digital channels, keeping the context of the interaction regardless of the touchpoint. Thanks to that, companies can provide a wide array of channels without worrying about the risk of losing information when the interaction begins in one channel and continues in a different one, preventing customers from redundancies and gaps that may harm the CX.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ef1c28c\" data-eae-slider=\"42154\" data-id=\"ef1c28c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0dd3e4b elementor-widget elementor-widget-toggle\" data-id=\"0dd3e4b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">NEW PRODUCTS, SERVICES AND BUSINESS MODELS<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1441\">Smartflex\u2019s outstanding flexibility allows service providers to develop new products and services beyond traditional utility commodities. Thanks to features that enable an intuitive portfolio modeling, companies can harness business opportunities and tap into new revenue sources at ease by creating enticing value offers to cater to increasingly relevant customer segments such as prosumers and environmental-savvy individuals looking for demand-side management options. Likewise, utilities can venture into non-conventional services such as broadband and telecommunications, helping them to provide a comprehensive offer with services converging in one bill.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-896c42d\" data-eae-slider=\"78963\" data-id=\"896c42d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdc51ef elementor-widget elementor-widget-toggle\" data-id=\"fdc51ef\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">REDUCE TCO<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2661\">With Smartflex, service providers can run their business using a single solution capable of supporting all the processes in the customer domain. Thus, these companies are presented with an unparalleled opportunity to reduce the Total Cost of Ownership (TCO) and avoid the burden associated with the integration of several systems that would otherwise cover just a fraction of their operation and require huge synchronization efforts.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-270e3da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"51158\" data-id=\"270e3da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e699d0\" data-eae-slider=\"7871\" data-id=\"1e699d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d2d884 elementor-widget elementor-widget-lae-portfolio\" data-id=\"1d2d884\" data-element_type=\"widget\" id=\"moreinfo\" data-settings=\"{&quot;per_line&quot;:&quot;3&quot;,&quot;per_line_tablet&quot;:&quot;2&quot;,&quot;per_line_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"lae-portfolio.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lae-portfolio-wrap lae-gapless-grid\"><div id=\"lae-portfolio-69e03b7c84f93\" class=\"lae-portfolio js-isotope lae-fitRows lae-grid-container lae-classic-skin lae-grid-desktop-3 lae-grid-tablet-2 lae-grid-mobile-1\" data-isotope-options='{ \"itemSelector\": \".lae-portfolio-item\", \"layoutMode\": \"fitRows\", \"originLeft\": true}'><div data-id=\"id-23293\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-23293\" class=\"post-23293 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/new-revenue-streams-with-open-smartflex\/\"\u030c\u030c target=\"_blank\"><img width=\"1000\" height=\"667\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/09\/utilities-new-revenue-streams-open-smartflex.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"utilities-new-revenue-streams-open-smartflex\" title=\"Bring in new revenue streams with the help of Smartflex\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/09\/utilities-new-revenue-streams-open-smartflex.jpg 1000w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/09\/utilities-new-revenue-streams-open-smartflex-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/09\/utilities-new-revenue-streams-open-smartflex-768x512.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/09\/utilities-new-revenue-streams-open-smartflex-350x233.jpg 350w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/new-revenue-streams-with-open-smartflex\/\" title=\"Bring in new revenue streams with the help of Smartflex\" rel=\"bookmark\" target=\"_blank\">Bring in new revenue streams with the help of Smartflex<\/a><\/h3><div class=\"entry-summary\">Smartflex presents a holistic approach that provides utilities with a perfect-at-the-core CIS vested with unparalleled flexibility to create and bill.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/new-revenue-streams-with-open-smartflex\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-19765\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-19765\" class=\"post-19765 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-seamless-combination-of-css-and-cis-to-empower-utility-customers\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/01\/css-cis-utility-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"css-cis-utility\" title=\"Better together: a seamless combination of CSS and CIS to empower utility customers\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/01\/css-cis-utility-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/01\/css-cis-utility-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/01\/css-cis-utility-768x512.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2021\/01\/css-cis-utility.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-seamless-combination-of-css-and-cis-to-empower-utility-customers\/\" title=\"Better together: a seamless combination of CSS and CIS to empower utility customers\" rel=\"bookmark\" target=\"_blank\">Better together: a seamless combination of CSS and CIS to empower utility customers<\/a><\/h3><div class=\"entry-summary\">Customer Self-Service (CSS) portals have become critical for utilities\u2019 efforts to deliver an outstanding Customer Experience (CX).<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-seamless-combination-of-css-and-cis-to-empower-utility-customers\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-17313\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-17313\" class=\"post-17313 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/taking-customer-experience-to-the-next-level-with-open-smartflexs-self-service-portal\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"659\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/11\/customer-experience-open-smartflex-self-service-portal-1024x659-1.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"customer-experience-open-smartflex-self-service-portal-1024&#215;659\" title=\"customer-experience-open-smartflex-self-service-portal-1024x659\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/11\/customer-experience-open-smartflex-self-service-portal-1024x659-1.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/11\/customer-experience-open-smartflex-self-service-portal-1024x659-1-300x193.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/11\/customer-experience-open-smartflex-self-service-portal-1024x659-1-768x494.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/taking-customer-experience-to-the-next-level-with-open-smartflexs-self-service-portal\/\" title=\"Taking customer experience to the next level with Smartflex\u2019s self-service portal\" rel=\"bookmark\" target=\"_blank\">Taking customer experience to the next level with Smartflex\u2019s self-service portal<\/a><\/h3><div class=\"entry-summary\">Smartflex\u2019s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/taking-customer-experience-to-the-next-level-with-open-smartflexs-self-service-portal\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16786\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16786\" class=\"post-16786 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-utility-of-the-future-needs-a-cis-of-the-future\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"681\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/09\/utility-of-the-future-cis-of-the-future-1024x681-1.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"utility-of-the-future-cis-of-the-future-1024&#215;681\" title=\"utility-of-the-future-cis-of-the-future-1024x681\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/09\/utility-of-the-future-cis-of-the-future-1024x681-1.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/09\/utility-of-the-future-cis-of-the-future-1024x681-1-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/09\/utility-of-the-future-cis-of-the-future-1024x681-1-768x511.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-utility-of-the-future-needs-a-cis-of-the-future\/\" title=\"A Utility of the future needs a CIS of the future\" rel=\"bookmark\" target=\"_blank\">A Utility of the future needs a CIS of the future<\/a><\/h3><div class=\"entry-summary\">The industry is clearly banking on two main trends, expanding their CIS rather than integrating, and implementing a cloud-based solution, not an on-premise solution hosted on the cloud.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-utility-of-the-future-needs-a-cis-of-the-future\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16049\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16049\" class=\"post-16049 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-what-why-how-of-special-programs\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"special-programs-customers\" title=\"The What, Why &amp; How of Special Programs\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers-768x512.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/special-programs-customers.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-what-why-how-of-special-programs\/\" title=\"The What, Why &#038; How of Special Programs\" rel=\"bookmark\" target=\"_blank\">The What, Why &#038; How of Special Programs<\/a><\/h3><div class=\"entry-summary\">Special programs have become increasingly relevant when it comes to lending a hand to customers and to the environment.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-what-why-how-of-special-programs\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16029\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16029\" class=\"post-16029 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/top-six-utility-special-programs\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"utility-special-programs\" title=\"Top Six Utility Special Programs\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs-768x512.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/utility-special-programs.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/top-six-utility-special-programs\/\" title=\"Top Six Utility Special Programs\" rel=\"bookmark\" target=\"_blank\">Top Six Utility Special Programs<\/a><\/h3><div class=\"entry-summary\">Utilities can use special programs to provide better services to their customers and reduce operational costs, all while adjusting to the new era of environmental awareness.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/top-six-utility-special-programs\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16023\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16023\" class=\"post-16023 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/digital-dragons-are-you-ready-to-feed-them\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"digital-dragons-digital-products\" title=\"Digital dragons: are you ready to feed them?\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products-768x513.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/digital-dragons-digital-products.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/digital-dragons-are-you-ready-to-feed-them\/\" title=\"Digital dragons: are you ready to feed them?\" rel=\"bookmark\" target=\"_blank\">Digital dragons: are you ready to feed them?<\/a><\/h3><div class=\"entry-summary\">Digital companies, also known as dragons, are beginning to enter the utility industry and are posing as strong market competitors.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/digital-dragons-are-you-ready-to-feed-them\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16017\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16017\" class=\"post-16017 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/how-to-deal-with-digital-dragons-using-open-smartflex\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"652\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products-1024x652.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"open-smartflex-digital-products\" title=\"How to deal with digital dragons using Smartflex\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products-1024x652.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products-300x191.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products-768x489.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products-600x382.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-digital-products.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/how-to-deal-with-digital-dragons-using-open-smartflex\/\" title=\"How to deal with digital dragons using Smartflex\" rel=\"bookmark\" target=\"_blank\">How to deal with digital dragons using Smartflex<\/a><\/h3><div class=\"entry-summary\">Discover the powerful capabilities that Smartflex delivers to utilities to help them build new revenue streams in record time.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/how-to-deal-with-digital-dragons-using-open-smartflex\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-16083\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-16083\" class=\"post-16083 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-go-to-solution-to-implement-special-programs-open-smartflex\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"680\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs-1024x680.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"open-smartflex-special-programs\" title=\"Smartflex, the go-to solution to implement special programs\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs-1024x680.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs-300x199.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs-768x510.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs-600x398.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/06\/open-smartflex-special-programs.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-go-to-solution-to-implement-special-programs-open-smartflex\/\" title=\"Smartflex, the go-to solution to implement special programs\" rel=\"bookmark\" target=\"_blank\">Smartflex, the go-to solution to implement special programs<\/a><\/h3><div class=\"entry-summary\">Smartflex provides utility customers every tool necessary to enroll in special programs through their preferred contact channels.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/the-go-to-solution-to-implement-special-programs-open-smartflex\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-15419\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-15419\" class=\"post-15419 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-cis-with-a-unique-holistic-approach-open-smartflex\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"cis-open-smartflex-customer-experience\" title=\"A CIS with a unique holistic approach | SMARTFLEX\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience-768x513.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/03\/cis-open-smartflex-customer-experience.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-cis-with-a-unique-holistic-approach-open-smartflex\/\" title=\"Smartflex, a CIS with a unique holistic approach\" rel=\"bookmark\" target=\"_blank\">Smartflex, a CIS with a unique holistic approach<\/a><\/h3><div class=\"entry-summary\">With Smartflex, utilities rely on a powerful configuration tool to model any pioneering product and service to meet market needs.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/a-cis-with-a-unique-holistic-approach-open-smartflex\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-14913\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-14913\" class=\"post-14913 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/self-service-the-cornerstone-of-a-successful-customer-experience\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"self-service-customer-experience\" title=\"Self-Service: the cornerstone of a successful customer experience\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience-768x512.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/self-service-customer-experience.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/self-service-the-cornerstone-of-a-successful-customer-experience\/\" title=\"Self-Service: the cornerstone of a successful customer experience\" rel=\"bookmark\" target=\"_blank\">Self-Service: the cornerstone of a successful customer experience<\/a><\/h3><div class=\"entry-summary\">Without a doubt, self-service is not a passing trend, it is a reality that many customers have already embraced in their daily lives.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/self-service-the-cornerstone-of-a-successful-customer-experience\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><div data-id=\"id-14898\" class=\"lae-grid-item lae-portfolio-item  term-8787 term-60\"><article id=\"post-14898\" class=\"post-14898 post type-post status-publish format-standard has-post-thumbnail hentry category-holistic-cis category-industry-articles tag-industry-articles generate-columns tablet-grid-50 mobile-grid-100 grid-parent grid-33\"><div class=\"lae-project-image\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/customer-experience-3-challenges-service-providers-have-to-deal-with\/\"\u030c\u030c target=\"_blank\"><img width=\"1024\" height=\"683\" src=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals-1024x683.jpg\" class=\"lae-image skip-lazy no-lazyload exclude-me a3-notlazy attachment-large size-large\" alt=\"customer-experience-self-service-portals\" title=\"Customer Experience: 3 challenges service providers have to deal with\" data-no-lazy=\"1\" loading=\"eager\" decoding=\"sync\" srcset=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals-1024x683.jpg 1024w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals-300x200.jpg 300w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals-768x513.jpg 768w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals-600x400.jpg 600w, https:\/\/www.openintl.com\/ambienteTrabajo2\/wp-content\/uploads\/2020\/01\/customer-experience-self-service-portals.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"lae-entry-text-wrap \"><h3 class=\"entry-title\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/customer-experience-3-challenges-service-providers-have-to-deal-with\/\" title=\"3 challenges service providers have to deal with when it comes to customer experience\" rel=\"bookmark\" target=\"_blank\">3 challenges service providers have to deal with when it comes to customer experience<\/a><\/h3><div class=\"entry-summary\">One of the essential components of customer experience is self-service, which is quickly becoming a \u201cmust-have\u201d feature for service providers.<\/div><div class=\"lae-read-more\"><a href=\"https:\/\/www.openintl.com\/ambienteTrabajo2\/customer-experience-3-challenges-service-providers-have-to-deal-with\/\" target=\"_blank\">Read More<\/a><\/div><\/div><\/article><!-- .hentry --><\/div><\/div><!-- .lae-portfolio --><\/div><!-- .lae-portfolio-wrap -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":89,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15968","page","type-page","status-publish","hentry","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Smartflex Holistic CIS - Utility Contents | OPEN<\/title>\n<meta name=\"description\" content=\"Smartflex is a modular, multi-service, preconfigured cis solution that aims utilities 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