{"id":11739,"date":"2019-05-27T15:01:28","date_gmt":"2019-05-27T20:01:28","guid":{"rendered":"https:\/\/www.openintl.com\/ambienteWordpress\/?p=11739"},"modified":"2023-06-09T10:21:15","modified_gmt":"2023-06-09T15:21:15","slug":"is-your-field-crew-fully-equipped-to-guarantee-the-highest-customer-experience","status":"publish","type":"post","link":"https:\/\/www.openintl.com\/ambienteTrabajo2\/is-your-field-crew-fully-equipped-to-guarantee-the-highest-customer-experience\/","title":{"rendered":"Are your field crews having problems with their daily activities, and are therefore not being able to guarantee the best customer experience?"},"content":{"rendered":"\t\t
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CUSTOMER SATISFACTION
INCREASE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ARE YOUR FIELD CREWS HAVING PROBLEMS WITH THEIR DAILY ACTIVITIES, AND ARE THEREFORE NOT BEING ABLE TO GUARANTEE THE BEST CUSTOMER EXPERIENCE?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo improve operational efficiency and get high levels of customer satisfaction, service providers must modernize their workforce with the latest technologies and processes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\/1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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IMPACT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWorkers who feel that paperwork and lack of information are the worst parts of their day.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Digital transformation is changing the business of service providers and workforce management is no stranger to this new reality. Companies are now demanding a revolution in the way field operations are done.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\/3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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IDEAL SOLUTION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe better the service, the better the business: empower your field crew with the support of advanced technology and boost operational performance and satisfaction indicators.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDemand and work planning<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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VALUE
PROPOSITION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSmartflex brings you a comprehensive set of specialized Mobile Workforce Management applications that improves operational efficiency and allows cost savings. Because being mobile is key to success, Smartflex is focused on mobility to assist all tasks performed by the workforce of your company and enhance its capabilities anywhere, anytime.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVIEW MORE!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\/4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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SMARTFLEX<\/h3>

\u2022 Mobile application
\u2022 Real-time visibility
\u2022 Online and offline mode
\u2022 Geographical information support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A utility company using Smartflex has had the following improvements:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n Reduction in average time to assign a work order: \n 80%<\/span>\n\n <\/div>\n\n
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\n\n Reduction in execution time: \n 96%<\/span>\n\n <\/div>\n\n
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USD $800.000<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A client’s savings per year achieved with Smartflex, by preventing +20,000 redundant orders<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Your Business, Empowered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDOWNLOAD BROCHURE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

To improve operational efficiency and get high levels of customer satisfaction, service providers must modernize their workforce with the latest technologies and processes<\/p>\n","protected":false},"author":89,"featured_media":11868,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5913,5756],"tags":[5855],"class_list":["post-11739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solution-mwm","category-industry-challenges","tag-mwm","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"yoast_head":"\nTo improve operational efficiency, service providers must modernize their workforce with the latest technologies and processes.<\/title>\n<meta name=\"description\" content=\"Challenge: Improve operational efficiency modernizing your workforce with the latest technology. Smartflex CIS.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are your field crews having problems with their daily activities, and are therefore not being able to guarantee the best customer experience?\" \/>\n<meta property=\"og:description\" content=\"Challenge: Improve operational efficiency modernizing your workforce with the latest technology. 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