{"id":23895,"date":"2021-12-30T08:58:57","date_gmt":"2021-12-30T13:58:57","guid":{"rendered":"https:\/\/www.openintl.com\/ambienteTrabajo2\/?p=23895"},"modified":"2022-09-22T14:56:25","modified_gmt":"2022-09-22T19:56:25","slug":"cloud-computing-taking-utilities-to-the-next-level","status":"publish","type":"post","link":"https:\/\/www.openintl.com\/ambienteTrabajo2\/cloud-computing-taking-utilities-to-the-next-level\/","title":{"rendered":"Cloud computing, taking utilities to the next level"},"content":{"rendered":"\t\t
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State-of-the-art technologies are leveraging cloud computing to transform many industries and business models. Utilities have found ways to use this technology for their benefits while adapting to new challenges.<\/h2>
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As the world goes through a vast energy transition, utilities stand in the center of attention<\/span>, as<\/span>\u00a0governments, environmental organizations, and\u00a0<\/span>thei<\/span>r<\/span>\u00a0customers<\/span>\u00a0continue to add pressure to meet\u00a0<\/span>ever-changing<\/span>\u00a0expectations<\/span>.\u00a0<\/span>Customers expect their utilities to deliver<\/span>\u00a0an outstanding\u00a0<\/span>customer experience (<\/span>CX<\/span>)<\/span>\u00a0while resting assured that their information is<\/span>\u00a0being\u00a0<\/span>handled with the highest security standards<\/span>. On top of these<\/span>\u00a0expectations<\/span>,\u00a0<\/span>organizations<\/span>\u00a0are experiencing digital transformation<\/span>s<\/span>\u00a0that require them to think outside the box and plan their operation in the most efficient way<\/span>. All these\u00a0<\/span>challenge<\/span>s represent a burden for\u00a0<\/span>service providers<\/span>\u2019<\/span>\u00a0IT infrastructure and often imply increasing\u00a0<\/span>processing and storage<\/span>\u00a0capacity<\/span>\u00a0to keep up with the demand<\/span>. T<\/span>his\u00a0<\/span>strategy<\/span>\u00a0is<\/span>\u00a0not recommended<\/span>\u00a0due to the high costs involved in developing and maintaining a robust, scalable<\/span>,<\/span>\u00a0and secure IT infrastructure.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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As the world goes through a vast energy transition, utilities stand in the center of attention<\/span>, as<\/span>\u00a0governments, environmental organizations, and\u00a0<\/span>thei<\/span>r<\/span>\u00a0customers<\/span>\u00a0continue to add pressure to meet\u00a0<\/span>ever-changing<\/span>\u00a0expectations<\/span>.\u00a0<\/span>Customers expect their utilities to deliver<\/span>\u00a0an outstanding\u00a0<\/span>customer experience (<\/span>CX<\/span>)<\/span>\u00a0while resting assured that their information is<\/span>\u00a0being\u00a0<\/span>handled with the highest security standards<\/span>. On top of these<\/span>\u00a0expectations<\/span>,\u00a0<\/span>organizations<\/span>\u00a0are experiencing digital transformation<\/span>s<\/span>\u00a0that require them to think outside the box and plan their operation in the most efficient way<\/span>. All these\u00a0<\/span>challenge<\/span>s represent a burden for\u00a0<\/span>service providers<\/span>\u2019<\/span>\u00a0IT infrastructure and often imply increasing\u00a0<\/span>processing and storage<\/span>\u00a0capacity<\/span>\u00a0to keep up with the demand<\/span>. T<\/span>his\u00a0<\/span>strategy<\/span>\u00a0is<\/span>\u00a0not recommended<\/span>\u00a0due to the high costs involved in developing and maintaining a robust, scalable<\/span>,<\/span>\u00a0and secure IT infrastructure.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Moving to cloud could result in\u00a0<\/span>USD<\/span>$70 to\u00a0<\/span>$<\/span>168 million in annual savings<\/span><\/span>\u00a0<\/span><\/span>[1]<\/span><\/span><\/span><\/span>.<\/span><\/span>\u00a0<\/span><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Cloud computing under a\u00a0SaaS\u00a0model\u00a0offers applications that can be accessed via a browser,\u00a0which\u00a0relieves\u00a0organizations from\u00a0duties such as\u00a0software maintenance, infrastructure management, network security,\u00a0and\u00a0data availability.\u00a0PaaS\u00a0models\u00a0provide access to a cloud-based environment in which users can build and deliver applications without the need of installing and maintaining\u00a0complex\u00a0desktop IDEs (Integrated Development Environments), which are usually very expensive. Finally, IaaS\u00a0models\u00a0offer computing capabilities (storage network, processing capacity, etc.) for a certain amount of time, when\u00a0companies\u00a0do not need\u00a0to take care of the infrastructure.\u00a0<\/span>\u00a0<\/span><\/p>

With any of the options mentioned above, utilities can start moving towards digitalization, lowering the cost of ownership, and creating additional business cases in which customer experience (CX) levels are elevated.\u00a0To keep up with their customers\u2019 demands,\u00a0service providers\u00a0have added customer-facing features to their legacy systems, increasing operational complexity and harming CX.<\/span>\u00a0<\/span><\/p>

At the same time,\u00a0organizations\u00a0can\u00a0easily\u00a0transition to renewable energy, which\u00a0has been\u00a0promoted\u00a0by many governments to achieve decarbonization in\u00a0the energy\u00a0sector.\u00a0In fact, in the US, 78 % of investor-owned utilities have set targets in CO2 emission reductions and 40 % have net-zero or carbon-free electricity goals<\/span>\u00a0[2]<\/span><\/span>.\u00a092\u00a0% of power and utilities executives surveyed by Deloitte reported that their companies\u00a0already had a plan or were developing a strategy to reduce reliance on fossil fuels<\/span>\u00a0[3]<\/span><\/span>.\u00a0Likewise,\u00a0commercial\u00a0and industrial\u00a0corporations\u00a0have started\u00a0traveling\u00a0the same path, which is\u00a0putting more pressure on service providers to offer products and services that\u00a0follow these\u00a0goals and strategies.<\/span>\u00a0<\/span><\/p>

Nevertheless, service providers have been buying new\u00a0solutions\u00a0with narrow scopes\u00a0that cover specific functionalities\u00a0to face their challenges\u00a0instead of\u00a0optimizing their IT architecture. Therefore, many issues,\u00a0including\u00a0burdensome integration complexities,\u00a0are\u00a0hindering\u00a0utilities\u2019 ability\u00a0to grow continuously at\u00a0the pace of\u00a0the market.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How does cloud computing help utilities overcome these challenges?<\/span><\/p>

Cloud technologies support utilities\u2019 through today\u2019s challenges by serving as a bridge between them and the technologies that are energy transition enablers, such as Internet of Things (IoT), Artificial Intelligence (AI), and Augmented Reality (AR). This link brings several opportunities and business cases that not only create competitive advantages in the market, but also empower companies to transform themselves into a more reliable and robust business. In other words, cloud computing is taking utilities to the next-gen of energy service delivery.<\/p>

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Some of\u00a0<\/span>the business\u00a0<\/span>scenarios<\/span>\u00a0and opportunities that have\u00a0<\/span>emerg<\/span>ed during the energy transition, and have enabled the digitalization of service providers are:<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSolar radiation tracking using AI and Machine learning: <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

\"\"Since th<\/span>e<\/span> energy revolution started, knowing how much energy can be produced <\/span><\/span>through renewable source<\/span>s<\/span>\u00a0has been very\u00a0<\/span>uncertain<\/span>. This challenge is overcome with AI and machine learning, by connecting several information sources and processing <\/span>it\u00a0<\/span>to produce accurate forecasts and optimize balance <\/span>distributi<\/span>o<\/span>n<\/span>.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\"\"U<\/span>tilities<\/span>\u2019<\/span>\u00a0<\/span>operational cost<\/span>s<\/span>\u00a0<\/span>can be significantly reduced when the maintenance of the electricity grid is\u00a0<\/span>carri<\/span>ed<\/span>\u00a0out<\/span>\u00a0at the right time. With IoT sensors, service providers can monitor their infrastructure<\/span>,<\/span>\u00a0<\/span>foresee<\/span>\u00a0issues with its performance and prevent failures or avoid unnecessary scheduled maintenance.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDistributed Energy Resource (DER) management through AI tools: <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

\"\"Not only can utilities use DER management systems to administrate their network, but they can also use these systems as CX boosters. Service providers can empower their clients to administrate their DER depending on the price of electricity or the low carbon emission at a certain moment by using AI-powered forecasts and dashboards. In this way, customers can decide the source from which they want to power their homes. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00a0<\/p>

Solutions like these are easily delivered on the cloud, preventing utilities from incurring in the costs needed to support the processing capacity and infrastructure requirements of each cloud delivery model. Cloud technologies can transfer data at extraordinary speeds, no matter if it comes from field measurement, IoT devices, or other platforms, allowing service providers to achieve scalability and higher efficiency in their operation. Furthermore, cloud computing empowers companies with new possibilities to offer products and services like connected electric vehicles, customized energy programs, among others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00a0<\/p>

[1] Accenture, “Best of 2020. A collection of insights from Accenture Utility industry leaders.,” Accenture, 2020.<\/p>

[2] Deloitte, “Deloitte Insigh,” 2020. [Online]. Available: https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/power-and-utilities\/utility-decarbonization-strategies.html.<\/p>

[3] Deloitte, “Deloitte,” [Online]. Available: https:\/\/www2.deloitte.com\/us\/en\/pages\/about-deloitte\/articles\/press-releases\/navigating-energy-transition-disruption-growth.html<\/a>.<\/p>

[4] Accenture, “What’s driving utilities to cloud?,” Accenture, 2018.<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tLEAR MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

State-of-the-art technologies are leveraging cloud computing to transform many industries and business models. Utilities have found ways to use this technology for their benefits while adapting to new challenges. <\/p>\n","protected":false},"author":89,"featured_media":23920,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60],"tags":[1473],"class_list":["post-23895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-articles","tag-industry-articles","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"yoast_head":"\nCloud computing, taking utilities to the next level | OPEN INTELLIGENCE<\/title>\n<meta name=\"description\" content=\"State-of-the-art technologies are leveraging cloud computing to transform many industries and business models. 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