The agile manifesto was born to improve project management, proposing a shift in the way to respond to customer needs and demands..
Traditional and agile methodologies are not in line with the reality of running of successful business, making the hybrid model the best option.
Customer centricity requires a specialized strategy when applied to utilities due to the unique nature of operations and customer behavior.
For utility companies to survive, they must ensure their financial sustainability with effective collection management processes.
UX-centered software and digital platforms provide a higher ROI for utilities and telecommunication companies.
The new generation of Customer Information Systems provides many features which previously required a separate Meter Data Management system.
With Open Smartflex AMI Gateway, utilities expedite the deployment of Advanced Metering Infrastructure and get close to the opportunities that smart metering represents.