Open Intelligence named a Major Player in the 2026 IDC MarketScape

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Open International rebrands as Open Intelligence, pioneering a new era of technological innovation

Open International, renowned for its technological and software solutions in the utility industry, is pleased to announce its rebranding to Open Intelligence. This strategic change reflects the company's commitment to continue leading technological innovation with a focus on smart solutions driven by the latest advances in artificial intelligence and cutting-edge technology.

Since its inception, Open has focused on developing innovative tools that drive the growth and efficiency of its clients. Its flagship product, Smartflex, embodies this commitment by offering intelligent and adaptable solutions that align with the changing demands of the utility and telecommunications sectors. With the transition to Open Intelligence, the company renews its promise to empower its clients in an increasingly competitive and dynamic business environment.

William Corredor, Founder and CEO of Open, stated: “Our transformation into Open Intelligence represents a fundamental milestone in our company’s journey. We want our name to reflect our unwavering focus on smart solutions that empower our clients to excel in a data-driven world. Open Intelligence is not just a name change; it is a statement of our leadership in the next wave of technological innovation.”

This transition to Open Intelligence marks a key step in strengthening the company’s position and reaffirming its leadership in technological innovation. As a constantly evolving team, Open Intelligence will continue to reinforce its commitment to providing advanced technological solutions and superior quality services, with the goal of empowering its clients to achieve success.

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Smartflex is a unified customer operations platform for energy, water, gas, and telecommunications providers. It connects customer information, billing, self-service, meter data, and field operations in one platform, helping utilities simplify complexity, improve efficiency, and deliver better customer experiences. With embedded AI and native integration, Smartflex enables smarter operations, faster service, and long-term business agility.

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