INSIGHTS
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Open talks all about next-generation utility solutions at CS Week 2021
During CS Week, Open Intelligence will tackle the ideas of customer journeys and digitalization strategies, turning utilities into successful customer
Efigas and Open Intelligence’s digital transformation story was presented at Cloud for Utilities Summit 2021
Efigas have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and
The routing problem in the utility industry
Every company with field operations, including utilities, seeks to create the most efficient routes for their crew members to serve
AI-driven Customer Interactions
AI-driven customer interactions, provide service representatives with a personalized course of action beautifully wrapped to be delivered following an omnichannel
Petroperú will implement Smartflex on the cloud
The state-owned company will manage its business processes under the cloud operation model of Smartflex, Open Intelligence’s software solution.
