Media coverage

MEDIA COVERAGE

Open International and Efigas will unveil their digital transformation story at the TMG Utility Forum

Utility Dive

Sep 29, 2021

MIAMI — The 2021 TMG Utility Forum will take place on October 12-13 on a virtual platform where industry experts will come together to discuss key topics in the utility industry such as: Data & Analytics, AI-enabled operations, Business Technology Optimization, and much more.


 

Efigas and Open International presented a digital transformation story at Cloud for Utilities Summit 2021

Utility Dive

Jul 30, 2021

MIAMI — Efigas, a Colombian gas company, together with its technology provider, Open International, shared their success story at the 2021 Digital + Cloud for Utilities Summit, discussing how they have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and billing operations with Open Smartflex’s cloud solution.


 

Efigas and Open International will present a customer service and billing transformation story at Cloud for Utilities Summit 2021

Utility Dive

Jul 23, 2021

MIAMI — The 2021 Digital + Cloud for Utilities Summit will take place on July 26-30, 2021 on a virtual platform. The virtual event will include a webinar where natural gas distribution company, Efigas, will share how they strengthened their customer service and billing operations with Open Smartflex’s cloud solution.


 

Petroperú will implement Open Smartflex on the cloud

Utility Dive

Jul 21, 2021

MIAMI — Petroperú, a state-owned company that delivers natural gas to the southern Peruvian region, will manage its business processes with Open International’s holistic CIS solution, Open Smartflex, under an IaaS model.


 

Open International’s newest version of its CIS solution includes MDM functionalities

Utility Dive

Jul 13, 2021

MIAMI — July 2020. As smart meters replace conventional meters, utilities face the challenge of receiving, cleaning, analyzing, and storing a large volume of meter data that increases exponentially over time.


 

Open International joins the Florida Municipal Electric Association in supporting the Florida public power community

Utility Dive

Jul 08, 2021

MIAMI — July 2021. Open International is proud to announce that they will be participating in the Florida Municipal Electric Association’s (FMEA)


 

Gasnorp has started its early operation in the Peruvian region of Piura with the support of Open Smartflex

Utility Dive

Jun 24, 2021

Promigas, one of the leading natural gas companies in Latin America, continues its leadership and expansion of natural gas supply in Peru.


 

Cloud for Utilities welcomes Open International as a platinum sponsor for the 2021 Digital + Cloud Summit

Cloud for utilities

Jun 18, 2021

Cloud for Utilities is proud to announce Open International as a platinum sponsor for the upcoming 2021 Digital + Cloud Summit, to be held July 26-30.


 

 

Open International and Paymentus are joining forces to deliver unique customer experiences for utilities

Utility Dive

Jun 15, 2021

Open and Paymentus will provide utilities with an out-of-the-box integration to deliver seamless experiences to their end users.


 

Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America

Associtated Press News

Jun 08, 2021

Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.


 

Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America

Market Watch

Jun 08, 2021

Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.


 

Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America

Business Insider

Jun 08, 2021

Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.


 

Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America

Seeking Alpha

Jun 08, 2021

Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.


 

Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America

PRNewswire

Jun 08, 2021

Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.


 

Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Open Smartflex

Utility Dive

Dec 02, 2020

Open International is pleased to announce that it has finalized an agreement with Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) to improve the customer experience, modernize operations, and deliver enhanced services.


 

Open International & IBM working to transform customer experience in the US utilities market

Utility Dive

Nov 06, 2020

Open International is pleased to announce that it has formed an alliance with IBM (NYSE: IBM) to accelerate the digital transformation of the customer experience in the Utility market.


 

Open will unveil its new holistic CIS at CS Week 2019

Seeking Alpha

Apr 03, 2019

Open is introducing a new holistic CIS solution which includes a broader range of integrated features to help utilities simplify their operations and provide enhanced customer experience.