Customer Experience Whitepaper
As new technologies and generations arrive, new opportunities emerge and allow companies to increase their revenues and improve customer relationship.
Broadband Whitepaper
Broadband has become a key enabler for the U.S., while consolidating the global technological leadership of the country. See the Whitepaper.
Complex Rates Management with Smartflex
With the Complex Rates applications provided by Smartflex, utilities are well-prepared for rate changes and the monetization of next-generation services.
Five reasons to manage smart metering systems with CIS
The new generation of Customer Information Systems provides many features which previously required a separate Meter Data Management system.
Optimize utility AMI deployment with a smart grid-ready CIS
The end game of a fully integrated set of processes between the AMI networks and a holistic CIS platform is to have a positive impact on the customer experience.
CIS vs MDM: The dilemma of choosing the best smart metering systems
Invest in an MDM and continue with a legacy CIS, or invest in a next-generation CIS that also supports the new business requirements related to the Smart Grid?
Reinventing billing for prosumers through net metering and net billing
The rise of prosumers is continuing to disrupt traditional operating models and lead the utility industry into the future.
Multi-company does not mean Multi-tenancy
Multi-company refers to how different companies associate with each other and the business processes through which they participate in a collaborative environment.
Reduce time-to-market with the right rate design
When utilities think about reducing time-to-market, they need to also ensure that their systems can accurately perform pricing processes.
