CSWEEK
Transform complexity into simplicity!
Are you ready to revolutionize your customer operations?

Empower your Workforce Capabilities with the Modern Solution, Smartflex

As utilities become more digital and they begin to incorporate complex systems into their operations, they must invest in innovative technologies that helps guide their users when learning to use the software. Digital adoption platforms are an excellent tool for companies that want to enhance their user’s skills and therefore achieve better results with their commitment to their customers and their company. All of this is possible with Smartflex, a modern solution that has already integrated this type of technology and is ready to go.

Be at the forefront of cloud computing with Smartflex

Cloud computing is a digital transformation enabler which comes in three different service models to suit the needs of every business. This technology allows companies to offer secure and reliable solutions and services. With Smartflex, a modern cloud-based CIS solution, utilities can obtain the benefits of cloud computing and gain more flexibility, scalability, and business continuity in their company operations.

Tackle all of your AMI challenges with Smartflex

As a utility, having AMI infrastructure brings many benefits to your business. However, its deployment presents significant challenges that must be addressed. To successfully introduce smart meters to their customers, service providers should consider adopting a modern system that allows them to face every challenge in acquiring this technology.

Proactive Interactions Infographic

AI capabilities have become a gamechanger for utilities and can enhance CX strategies by creating delightful experiences, automating customer service processes, boosting overall efficiency, and reducing costs. These capabilities are commonly used through bot integrations.

Diminishing IT complexity using a holistic solution

A perfect synchronization across business processes is essential to ensure great company results. However, the complexity of this synchronization increases as new applications are required to support business initiatives. Discover how Smartflex helps utilities simplify their IT ecosystem, implement new technologies, and modify their processes, at a lower TCO.