Take advantage of a proven and reliable implementation methodology and have accurate control of the scope, resources, timeline and project financials with coordinated communication plans, formal documentation and complete risk management.
Do you have full visibility and control of your business transformation process?
Get detailed metrics and dashboards for each one of the phases of the project from a PMI certified Project/Program manager, supported by a centralized PMO (Project Management Office).
Is your team trained and certified for total autonomy?
Upskill your team with our complete training and certification program to achieve the level of autonomy your organization needs.
Answering these three key questions has allowed Open to successfully implement
EVERY PROJECT it has sold for over 30 years
…how have we been able to do so?
Open builds, implements, supports and operates Open Smartflex. A single point of contact for you, committed to your success.
Our services team is focused on achieving reliable, efficient and faster implementations, as well as empowering our customers to be self-sufficient.
This results in more efficient, reliable operations, and better time to market, team engagement and end-customer satisfaction.
Do you want to know 10 critical
success factors we have seen in our
CIS implementation projects?
Open has been able to identify 10 critical implementation success factors:
1. Mature Methodology
2. Follows PMI Best Practices
3. ISO 9001:2015 Certified
4. Continuous improvement over 30+ years
5. Central support from Open’s PMO
6. World class integration tools
7. Seasoned consultants wih 15+ years of experience
8. Pre-configured “Ready-to-Go” industry solutions
9. Open Academy knowledge transfer
10. Automatic migration tools, +99.9 % in data loading
SERVICE DIFFERENTIATORS
1
SUPPORT
1. On-site + Nearshore
2. Dedicated team w/ Solution Architects
3. Monthly folluw-up meetings
3
CONTINUOUS MONITORING
1. Telemetry
2. Alert and Alarm Management
Don’t take our word for it:
In just 5 years, Veolia expanded its use of Open Smartflex to cover 8 different operations across Colombia, Ecuador, and Mexico.
0 Million
Veolia end customers are currently benefiting from Open Smartflex
During the early stages of Open’s relationship with Veolia, Open invested heavily in teaching the company how to work with the solution to get the best results for its unique business challenges.
Open is a strategic ally for our business and we are sure that we will grow together over the coming years.