The Open Vital Signs service operates under a SaaS model that provides real-time monitoring, empowering utilities and telecommunication companies to foresee incidents that can affect their operations.
Monitor your operation 24/7
No more reactive decisions
Enhance decision-making with real time information to prevent system downtime and operational delays.
Improve user experience
Increase staff satisfaction and efficiency by optimizing Open Smartflex performance within your IT ecosystem.
Testing new functionalities without hurting your operation
With Open Vital Signs you can try out new features and monitor their performance without affecting business operation.
Slash costs and boost efficiency
Minimize infrastructure costs needed to fix efficiency issues and system downtimes with early detection of delays, crashes or queues.
Let us carry the weight
With the Open Vital Signs service operating under a SaaS model, your IT team can focus their efforts on the core processes of your business.
Improve your future looking at the past
Identify opportunities for improvement, ensure optimal performance, and anticipate incidents that may cause system downtime based on historical data.
Focus on the BIG PICTURE
Monitor your key business processes with a constant stream of graphically-displayed information. Open Vital Signs analyzes workflows and identifies processes that exceed their acceptable execution time.
Tap into preconfigured KPIs
Open Vital Signs comes with a broad range of indicators to effectively inform you about the performance of Open Smartflex within your IT ecosystem.
“Open Vital Signs is a new service administered entirely by Open which means you can enjoy all the benefits of a monitoring system without any of the work. It operates under a SaaS model which means that users can access the metrics and data that the solution provides from a web browser or a mobile device while Open takes charge of the operation, maintenance, support, and scaling of the service. The metrics generated can be graphically displayed using innovative time series database (TSDB) tools”
Daniel Fierro, Open’s Operations Manager