The key drivers for technology modernization in service providers
Service providers must identify the aspects and activities that drive the fulfillment of business goals when looking to modernize technology solutions.
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The five biggest consequences of system downtime for service providers
Find out just how much system performance is affecting your customers, your users, and your company.
How to embrace the essential components of a CX utility
Service providers must identify the aspects and activities that drive the fulfillment of business goals when looking to modernize technology solutions.
Top five technology modernization trends for service providers
On the road to digital transformation, companies must upgrade their systems and technology in order to improve efficiency.
Decentralizing the energy market with blockchain
To support customers seeking a more active role in the energy market, utilities should take a good look at energy sharing platforms.
Open Vital Signs, innovation applied on analyzing and displaying critical information
Open Vital Signs solution, allows service provider companies to evolve from a reactive response model to a proactive model.
The three service models of Cloud Computing
Cloud computing is a rapidly-growing industry that allows companies to move beyond on-premise IT infrastructure and, instead, rely on internet-based services.
Open Smartflex, supporting smart metering with a customer-centric solution
Open Smartflex helps utilities meet industry requirements in this new era of smart metering without duplicating systems, functionalities or information.
Main features of Open Smartflex Self Service Portal
Main features of Open Smartflex Self Service Portal – Video