Open successfully launched its next generation product at CS Week 2019
The new version of the Open Smartflex holistic CIS solution helps utilities overcome these challenges and stay relevant in an ever-changing world.
All
Industry articles
News
Newsletter
Videos
whitepapers
Open launches It’s new product: a Holistic CIS
Open is introducing a new holistic CIS solution which includes a broader range of integrated features to help utilities simplify their operations and provide enhanced customer experience.
CIS on the cloud, the new era for utilities
Cloud computing has emerged as the answer to these needs and started to quickly establish itself as a key technology of the utility industry.
Modern challenges need modern solutions
The new generation of CIS solutions provides companies with the autonomy and flexibility to execute innovative business strategies while reducing dependency on support staff
Agile and flexible systems are the answer to the challenges of industry disruption
Service providers are looking for solutions that can extend their core functionality to comply with regulatory changes, customer expectations, and unique business requirements.
The CIS of the future is a holistic solution
Holistic CIS solutions provide a broader range of functionalities than their predecessors, covering commercial and operational customer processes more effectively and with a lower TCO.
Customer expectations are reshaping the technological needs of utility companies
Customer expectations are varied and constantly changing, so it is important that companies stay in close contact with their customers to stay informed about the latest trends.