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Gartner® Market Guide for Utility CIS 2025

Open Intelligence named a Major Player in the 2026 IDC MarketScape

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Gartner® Market Guide for Utility CIS 2025
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News. Open Intelligence’s News, awards, new releases, events, Smart Grids, Billing, IA, IOT, Demand Response, Energy, Water, Waste, Telco, Natural Gas.

ECOGAS Recognized at IUCX 2026 for Operational Transformation in Collaboration with Open

ECOGAS was awarded the Best CIS Implementation at the IUCX 2026 Excellence Awards, one of the most significant global events in the utilities sector. This recognition highlights a high-impact operational transformation resulting from a modernization process in which ECOGAS worked closely with Open to simultaneously implement a unified platform. This platform included the Customer Information System (CIS), Smart Meter Data Management (MDM), Field Workforce Mobility (MWM), and the Customer Self-Service Portal (CSS).

Open Intelligence Named a Major Player in the 2026 IDC MarketScape

Open Intelligence has been named a Major Player in the 2026 IDC MarketScape for AI-Enabled Customer Experience Management (CXM) Solutions for Utilities. IDC MarketScape, a research program by IDC (International Data Corporation) is one of the most respected global assessments for evaluating the competitive fitness of solution providers based on their current capabilities and future vision.

For the Future of Water: Open Intelligence Joins the Spain Smart Water Summit to Drive Digital Transformation in the Water Sector

The need to involve citizens in the care and efficient management of water resources, the growing demand for digital services, and the ongoing adaptation to regulatory changes—aimed at improving responsiveness to the challenges posed by the climate crisis—are reshaping the water business in Spain. Companies that do not accelerate their digital transformation risk losing efficiency, competitiveness, and responsiveness.