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AI-driven Customer Interactions
AI-driven customer interactions, provide service representatives with a personalized course of action beautifully wrapped to be delivered following an omnichannel
News
Petroperú will implement Smartflex on the cloud
The state-owned company will manage its business processes under the cloud operation model of Smartflex, Open Intelligence’s software solution.
Industry articles
One step ahead to prevent customers’ payment risk
Utilities can deliver a superior omnichannel Customer Experience (CX) by offering customers personalized payment relief plans.
