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Transform complexity into simplicity!
Gartner® Market Guide for Utility CIS 2025

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Empowering energy & utility companies to simplify customer operations and enhance CX and billing

We deliver Smartflex: A flexible and scalable platform specialized in customer experience, metering, billing, and workforce management. This AI-driven platform, enables electricity, gas, water and telecommunications companies streamline customer operations, ensure compliance, and enhance customer satisfaction.

Orchestrating your future

Flexible deployment

Freedom to modernize on your terms with full functional parity, on-premise or cloud, that gives you total control over your roadmap, risk, and TCO.

Maximize business impact

All-in-one platform that breaks down data silos, simplifying your customer operation architecture to accelerate innovation and power AI strategies.

Accelerate growth

Embedded AI and continuous upgrades to ensure compliance, drive operational excellence, and enable business growth while keeping total control of your operation.

Future-ready innovation

Move beyond the traditional services to deliver the personalized products and programs that respond to new customer needs and market requirements.

Explore all the benefits designed for your industry

Companies that trust us

19

Tested in 19 diverse regulatory frameworks

150+

Successful direct implementations

42M+

Monthly billing for energy, gas, water, and telecommunications companies

77M+

Annually managed orders

5/5

Gartner Peer Insights

Discover more

Take a look at our solution

Open Intelligence was rated 5 out of 5 by customers on Gartner Peer Insights, in the Utility Customer Information Systems category.

100%

Recommend

5

8 Ratings

Transform your business with a reliable and flexible platform designed to thrive in an ever- changing environment.