Industry Articles. Resources for the utilities and telecommunications industries. Open Intelligence. Smart Grids, Billing, IA, IOT, Demand Response, Energy, Water, Waste, Telco, Natural Gas.
In 2024, Open Intelligence delivered 119 new features to its customers across four releases, designed to effectively address the evolving needs of users. This year, we started January by announcing the launch of Release 51 of Smartflex V8, which offers enhancements that boost operational efficiency, optimize the customer experience, and strengthen security, enabling organizations to remain competitive in a constantly evolving digital landscape.
Discover how robust cybersecurity strategies and cloud solutions like SaaS enhance operational resilience for utilities. Learn how Open Intelligence ensures data protection, compliance, and real-time threat detection to secure critical infrastructures.
Utilities are exploring how AI can revolutionize various processes in their operations, from infrastructure inspection and customer engagement to regulatory compliance and operational efficiency. By embracing AI, utilities can enhance their service delivery, customer satisfaction, and competitiveness in an evolving landscape without compromising reliability.
