CSWEEK.png
Transform complexity into simplicity!
Smartflex's Continuous Updates Benefits

5 tips on how to choose the right CIS to enable smart metering

5 Tips On How To Choose The Right CIS to Enable Smart Metering

Tip #1:

Look for a CIS solution that includes an AMI Gateway and make sure that it is technology-agnostic as not to limit the range of vendors you can work with for the deployment.

Tip #2:

Search for a next-generation CIS with validating, estimating, and editing capabilities that can handle metering exceptions for large volumes of data.

Tip #3:

Look for a CIS that effectively integrates metering and billing processes to promptly detect errors and avoid customer claims.

Tip #4:

Consider a CIS which includes self-service portals and apps with dashboards and analytics that let customers monitor their usage and change their behavior to reduce their bill.

Tip #5:

To make sure you get the most out of your AMI deployment, focus on finding a CIS that can turn massive meter data into actionable information with data analytics.

Let us show you how we can help you improve your company’s performance.

Share:

The All-in-one Utility CX & Billing Solution

Smartflex is a comprehensive platform for energy, water, gas, and non-traditional utilities, providing integrated solutions for customer information (CIS), self-service (CSS), meter data (MDM), and mobile workforce management (MWM). With native integration and embedded AI, it reduces costs, streamlines operations, and minimizes upgrade efforts. Smartflex accelerates digital transformation, fosters new business models, and enhances customer experience through its rule-based design and predefined workflows.

Related posts

Artificial intelligence (AI) offers utilities a powerful way to innovate and enhance customer value. However, operating within strict regulatory environments requires balancing immediate AI benefits with system stability. The dual innovation strategy addresses this challenge by enabling utilities to quickly implement targeted AI solutions for operational gains, while gradually modernizing legacy systems.
utility companies should look into adopting modern CIS solutions that lead them to respond to the rapidly changing trends of the industry. These systems are now expected to go beyond basic billing and customer management functions, placing greater emphasis on agility, customer-centricity, and flexibility by incorporating advanced capabilities to better serve communities, enhance customer satisfaction, and ensure long-term engagement.
Discover how Open Intelligence led utility technology in 2024 with Smartflex innovations, European expansion, and sustainability milestones.