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- News
ECOGAS was awarded the Best CIS Implementation at the IUCX 2026 Excellence Awards, one of the most significant global events in the utilities sector. This recognition highlights a high-impact operational transformation resulting from a modernization process in which ECOGAS worked closely with Open to simultaneously implement a unified platform. This platform included the Customer Information System (CIS), Smart Meter Data Management (MDM), Field Workforce Mobility (MWM), and the Customer Self-Service Portal (CSS).
- News
Open Intelligence has been named a Major Player in the 2026 IDC MarketScape for AI-Enabled Customer Experience Management (CXM) Solutions for Utilities. IDC MarketScape, a research program by IDC (International Data Corporation) is one of the most respected global assessments for evaluating the competitive fitness of solution providers based on their current capabilities and future vision.
- News
The need to involve citizens in the care and efficient management of water resources, the growing demand for digital services, and the ongoing adaptation to regulatory changes—aimed at improving responsiveness to the challenges posed by the climate crisis—are reshaping the water business in Spain. Companies that do not accelerate their digital transformation risk losing efficiency, competitiveness, and responsiveness.
- News
Open Intelligence, renowned for its technological and software solutions in the utility industry, is pleased to announce its rebranding to Open Intelligence. This strategic change reflects the company's commitment to continue leading technological innovation with a focus on smart solutions driven by the latest advances in artificial intelligence and cutting-edge technology.
- News
Gartner, a leader in IT research and consulting, annually provides a comprehensive analysis of technology markets and CIS software providers in its Market Guide for Utility Customer Information Systems. This report offers valuable analysis and recommendations to help utility companies find high-performance CIS providers, evaluating the value proposition, features, and growth of each provider.
- News
Open Intelligence's continuous update strategy offers its clients an estimated 75% savings in investment over 10 years compared to highly disruptive traditional technological upgrade processes. According to its CTO, Juan Corredor: "Release 49 of Smartflex V8 provides clients with capabilities to offer a more agile service to their users and make better decisions aimed at increasing the efficiency of their business processes.