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Gartner® Market Guide for Utility CIS 2025

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The digitalization of the water cycle is a strategy to improve the management of water as a public resource . It involves the use of advanced technologies, such as the internet of things (IoT), artificial intelligence (AI), big data, among others. By connecting the physical world with digital tools, this approach allows for real-time data gathering and insights, helping people make better and more accurate decisions. The ultimate goal is to boost efficiency, promote sustainability throughout the water cycle, and deliver higher-quality services to users.
In 2024, Open Intelligence delivered 119 new features to its customers across four releases, designed to effectively address the evolving needs of users. This year, we started January by announcing the launch of Release 51 of Smartflex V8, which offers enhancements that boost operational efficiency, optimize the customer experience, and strengthen security, enabling organizations to remain competitive in a constantly evolving digital landscape.
Discover how robust cybersecurity strategies and cloud solutions like SaaS enhance operational resilience for utilities. Learn how Open Intelligence ensures data protection, compliance, and real-time threat detection to secure critical infrastructures.
Open Intelligence, renowned for its technological and software solutions in the utility industry, is pleased to announce its rebranding to Open Intelligence. This strategic change reflects the company's commitment to continue leading technological innovation with a focus on smart solutions driven by the latest advances in artificial intelligence and cutting-edge technology.

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