Best CIS Implementation Award

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Transform complexity into simplicity!
Gartner® Market Guide for Utility CIS 2025

Evolving Customers Expectations | Smartflex

Evolving Customers Expectations

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The Unified Customer Operations Platform

Smartflex is a unified customer operations platform for energy, water, gas, and telecommunications providers. It connects customer information, billing, self-service, meter data, and field operations in one platform, helping utilities simplify complexity, improve efficiency, and deliver better customer experiences. With embedded AI and native integration, Smartflex enables smarter operations, faster service, and long-term business agility.

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Open's 2025 Highlights
Smartflex unifies all customer data in one centralized platform, utilities can unlock smarter strategies to boost collections and drive revenue growth.
today's customers don't just prefer digital, they demand it. Their expectations, shaped by leading consumer brands, set a high bar for utilities.