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Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era

Until recently, turning on the light, opening the water tap, or surfing the internet seemed like simple actions that were easily taken for granted in our daily lives. Today, amid an emergency generated by COVID-19, the role of service providers and telecommunications takes on a different meaning. Companies in these sectors are crucially important in maintaining the economic and social stability of our countries.

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The All-in-one Utility CX & Billing Solution

Smartflex is a comprehensive platform for energy, water, gas, and non-traditional utilities, providing integrated solutions for customer information (CIS), self-service (CSS), meter data (MDM), and mobile workforce management (MWM). With native integration and embedded AI, it reduces costs, streamlines operations, and minimizes upgrade efforts. Smartflex accelerates digital transformation, fosters new business models, and enhances customer experience through its rule-based design and predefined workflows.

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We’re thrilled to announce the launch of our technological upgrade project with our customer Interagua Ecuador – Veolia! Thanks to the latest version of Smartflex, Interagua will be able to provide a superior experience to their customers, boost productivity, and stay at the forefront of innovation. Together, we’re driving digital transformation in the utilities industry!