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- News
In the age of digital technologies, companies that go beyond one-way notifications are more valued by their customers. During this year’s CS Week, one of the most important events for North American utilities, Open Intelligence introduced proactive digital interactions, the latest innovation of its solution, Smartflex, aimed to transform utilities’ customer service strategies.
- News
Promoting gender equality within organizations requires more than a declaration of good intentions in March. Open Intelligence works every day in favor of equal opportunities and has managed to increase the participation of women in their organization by 20% in the last two years.
- News
Open Intelligence has been submitted as part of the Frost and Sullivan’s Frost Radar™: Digital Platforms for Electric Utility and Energy Retail Customer Care and Engagement.
- News
The state-owned company will manage its business processes under the cloud operation model of Smartflex, Open Intelligence's software solution.
- News
Gasnorp, a subsidiary of Promigas, undertook the challenge of deploying its distribution operations in the provinces of Piura, Talara, Sullana, Paita and Sechura.
- News
This dynamic duo is working together to improve the way customers interact with their utilities and facilitate the way they pay their bills.