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- Holistic CIS, Industry articles
Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.
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Video: COVID-19 Overcome COVID-19 challenges with a new digital omnichannel platform - Open Intelligence.
- Holistic CIS, Industry articles
The industry is clearly banking on two main trends, expanding their CIS rather than integrating, and implementing a cloud-based solution, not an on-premise solution hosted on the cloud.