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Gartner® Market Guide for Utility CIS 2025

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INSIGHTS

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Customer centricity requires a specialized strategy when applied to utilities due to the unique nature of operations and customer behavior.
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Let’s take a look at four commonly held views about continuous delivery and see whether they are true or false. open Smartflex.
For utility companies to survive, they must ensure their financial sustainability with effective collection management processes.
UX-centered software and digital platforms provide a higher ROI for utilities and telecommunication companies.
Smartflex helps utilities to have accurate billing, ensuring customers having a good overall experience with their service provider.

Transform your business with a robust and flexible platform designed for your needs, allowing you to focus on delivering essential energy, gas or water services.