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Customers and employees expect more from their service providers and employers. From a customer's perspective, they want a trusted ally that guides them to improve their usage behavior, offers updated information and tips, understands their specific demands, and provides proactive help.
Open Intelligence, returned to the event once again with the introduction of its latest innovations, Polaris and ChatGPT, which integrate with their CIS solution, Smartflex.
When Utility companies decide to adopt multiple systems, they can often face challenges with their business operations.
In many industries, companies use a variety of technological solutions to optimize their operations and meet their objectives.
In a rapidly evolving market, utilities are looking to provide a better service to their communities while maintaining business sustainability. As a result, service providers must rely on solutions that help them achieve important goals.
Polaris is truly a unique feature in Smartflex that utilities are looking for. It helps them empower their workforce, increase employee engagement, and improve operational efficiency.

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