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Transform complexity into simplicity!
Gartner® Market Guide for Utility CIS 2025

Ready to start your AI journey the right way?

The journey toward the adoption of artificial intelligence in utilities takes time and requires a clear, strategic approach to achieve meaningful results.

A route you can use:

By following these key recommendations, utilities can unlock the full potential of AI and drive lasting innovation across their operations.

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Schedule a call with our experts today and discover how artificial intelligence can drive efficiency, customer satisfaction, and strategic growth for your organization.

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The All-in-one Utility CX & Billing Solution

Smartflex is a comprehensive platform for energy, water, gas, and non-traditional utilities, providing integrated solutions for customer information (CIS), self-service (CSS), meter data (MDM), and mobile workforce management (MWM). With native integration and embedded AI, it reduces costs, streamlines operations, and minimizes upgrade efforts. Smartflex accelerates digital transformation, fosters new business models, and enhances customer experience through its rule-based design and predefined workflows.

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