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Service providers are crucial during these difficult times as these organizations are the backbone of our modern lifestyle.
When highly disruptive events happen on a global scale, they can have a significant effect on people’s routines and companies’ operations.
Utilities must empower their CSR technology and decision-making autonomy, to improve the customer journey.
Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era
Utilities are looking for a CRM system as the base of their CX strategy, and a CIS system that enables a customer experience platform.
Utility companies should evolve their business models and take the proper initiatives to achieve energy efficiency.

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