Cloud computing has emerged as the answer to these needs and started to quickly establish itself as a key technology of the utility industry.

The new generation of CIS solutions provides companies with the autonomy and flexibility to execute innovative business strategies while reducing dependency on support staff

Service providers are looking for solutions that can extend their core functionality to comply with regulatory changes, customer expectations, and unique business requirements.

Holistic CIS solutions provide a broader range of functionalities than their predecessors, covering commercial and operational customer processes more effectively and with a lower TCO.