INSIGHTS
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- Covid-19, Industry articles
When highly disruptive events happen on a global scale, they can have a significant effect on people’s routines and companies’ operations.
- Industry articles
Utilities must empower their CSR technology and decision-making autonomy, to improve the customer journey.
- Videos
Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era
- Industry articles
Utilities are looking for a CRM system as the base of their CX strategy, and a CIS system that enables a customer experience platform.
- Industry articles
Utility companies should evolve their business models and take the proper initiatives to achieve energy efficiency.
- Industry articles
Utilities also can pleasantly surprise their users by presenting them with unexpected but valuable information.
