WHAT WE DO
YOUR BUSINESS, EMPOWERED
LEARN ABOUT US
YOUR BUSINESS, EMPOWERED
With a modern CIS solution designed to digitally transform your utility
Created for innovation
Through a modern technology stack that include AI, Chatbots and digital channels, utilities can transform their current customer care processes to a fully online proactive interaction, ensuring a superior customer experience and lower operational costs.
Designed for the cloud
Open Smartflex’s modern architecture was designed for the cloud, allowing you to work from anywhere, optimize costs, and implement rapid technology cycles.
Based on a holistic approach
Open Smartflex is a modern CIS extended in 3 domains: a mobile workforce management (MWM), meter data management (MDM), and digital customer experience (DCX). Our solution offers you extended capabilities to accelerate your customer experience initiatives and increase your ability to respond to market changes.
WHAT OUR CUSTOMERS SAY
“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”
Oliver Vasquez
CIO, Coopelesca
“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”
Miguel Cabal
Systems Director, Veolia Colombia
“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”
Jaime Acevedo
Operations Manager, Chilquinta Energía
Oliver Vasquez
CIO, Coopelesca
“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”
Miguel Cabal
Systems Director, Veolia Colombia
“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”
Jaime Acevedo
Operations Manager, Chilquinta Energía
“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”
what do you need?
YOUR BUSINESS, EMPOWERED
We provide an extensive set of ready-to-go industry practices to drive improved business performance across the mission-critical business processes
Our north American customers
Our north American customers
150+
Service providers have implemented Open’s solution
34
Years developing, evolving, implementing and supporting our product.
19
Countries served with successful implementations
40
Million end-customers served with our product
6
Million end-customers served in the cloud
150+
Service providers have implemented Open’s solution
34
Years developing, evolving, implementing and supporting our product.
19
Countries served with successful implementations
40
Million end-customers served with our product
6
Million end-customers served in the cloud
WHAT OURCUSTOMERS SAY
“Because of the Open’s willingness for feedback, teamwork and outside of the box mentality, they have been a key player in our AMI Technology implementation project. It is uncommon to have a vendor with the right attitude to support us in this modernization project.”
Mayrone Carvajal – Smart Grid Project Director
“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”
Miguel Cabal, Systems Director
“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”
Jaime Acevedo, Operations Manager
“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”
Oliver Vasquez, CIO
OUR CUSTOMERS
OUR CUSTOMERS
Let us show you how we can help improve your company's performance
Your business, Empowered
what do you need?
YOUR BUSINESS
EMPOWERED
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Our north American customers
WHAT DO OUR CUSTOMERS SAY
“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”
Oliver Vasquez
CIO, Coopelesca
“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”
Miguel Cabal
Systems Director, Veolia Colombia
“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”
Jaime Acevedo
Operations Manager, Chilquinta Energía
WHAT DO OUR CUSTOMERS SAY
Oliver Vasquez
CIO, Coopelesca
“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”
Miguel Cabal
Systems Director, Veolia Colombia
“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”
Jaime Acevedo
Operations Manager, Chilquinta Energía
“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”
We are going places. So can you.
Visit us at CS Week in booth #806 for a chance to win your way to the NASCAR Cup Series Season Finale