Sempra's acceleration of service installation time
Sempra Energy is an energy services company which develops energy infrastructure and operates utilities globally, serving more than 32 million consumers worldwide. Sempra’s Chilean affiliate, Chilquinta, consists of five companies operating independently to serve several major to mid-size cities.
Award winning implementation for Cablevisión
Cablevisión decided to implement Open Smartflex TelecomBOSS, a solution that natively supports all of their lines of business. This solution now manages all of the mission-critical business processes such as customer service, sales, mediation, billing, and payments, giving them the necessary agility to overcome their challenges and prepare for the future.
Coopelesca supports it's growth in Costa Rica
Coopelesca has been using Open Smartflex since 2004 to manage their mission-critical business processes: billing cycles, commercial management, metering cycles, fraud management, portfolio management, customer service, and fraud prevention. By using Open Smartflex over the last ten years, Coopelesca has been able to position itself as a leader in the energy industry.
New processes modeling at blazing speeds for Claro
In 2008, Claro decided to acquire Smartflex to support all of their services in Nicaragua: telephony, cable TV, satellite TV, and internet. Following this success, Claro decided to extend operations in 2010. Now, Claro manages more than 1.5 million services with Open Smartflex in 5 countries: Nicaragua, Honduras, Costa Rica, Panama and Guatemala.
Veolia get's to cover 11 different operations in Latin America
Veolia is a French multi-national company whose main activity is providing water, waste, and energy management services, primarily for public authorities. Veolia has over 163,000 employees with operations over 5 continents and annual revenue of over 24 billion Euros. In 2016, the Veolia group supplied 100 million people with drinking water, produced 54 MWh of energy and provided wastewater services to 61 million people. In Latin America, Veolia has an established presence in Colombia, Ecuador, and Mexico.
INAPA covers the operation in the Dominican Republic
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