PRESS ROOM
How Open International is tapping the digitization of LatAm utilities
BNamericas
Oct 27, 2022
Founded in 1987, Miami-based and Latin America-focused software firm Open International claims to be one of the top providers of software for utilities in the region.
The company reports having a presence in 19 countries and says it has around 42mn homes and businesses supported by its solutions, with customers including Veolia, América Móvil and Petroperú.
Open International returns to FMEA’s Energy Connections Conference to discuss how utilities can take their customer engagement strategies to the next level
Utility Dive
Oct 25, 2022
MIAMI — This year’s FMEA Energy Connections Conference and Trade Show will take place on November 2-3, 2022 in Orlando, FL, where industry experts will meet up for two days of discussions and presentations about the energy utility space. During the conference, Open International will talk about how utilities can incorporate advanced technologies to enhance their customer satisfaction.Open International launches brand revamp at 35th Anniversary
Utility Dive
Oct 20, 2022
MIAMI — Open International, a leading technology company in the market of software solutions for utilities and telecommunications companies, celebrated 35 years with the launch of its new brand image. This new visual identity, much cleaner and fresher, reflects the company’s core values: agility, flexibility, and innovation.Open International revealed how to strengthen your utility’s CX with Artificial Intelligence at the TPPA 2022 Annual Meeting
Utility Dive
Jul 27, 2022
MIAMI — The Texas Public Power Association Annual Meeting took place on July 25-27, 2022, in Austin, TX. This event gathered a wide range of energy industry professionals to share their knowledge and experiences related to the industry’s present and future challenges. During this conference, Open International brought in two speakers to discuss how utilities can leverage artificial intelligence (AI) to improve their customer experience (CX).Open International and Efigas will unveil their digital transformation story at the TMG Utility Forum
Utility Dive
Sep 29, 2021
MIAMI — The 2021 TMG Utility Forum will take place on October 12-13 on a virtual platform where industry experts will come together to discuss key topics in the utility industry such as: Data & Analytics, AI-enabled operations, Business Technology Optimization, and much more.
Efigas and Open International presented a digital transformation story at Cloud for Utilities Summit 2021
Utility Dive
Jul 30, 2021
MIAMI — Efigas, a Colombian gas company, together with its technology provider, Open International, shared their success story at the 2021 Digital + Cloud for Utilities Summit, discussing how they have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and billing operations with Smartflex’s cloud solution.
Efigas and Open International will present a customer service and billing transformation story at Cloud for Utilities Summit 2021
Utility Dive
Jul 23, 2021
MIAMI — The 2021 Digital + Cloud for Utilities Summit will take place on July 26-30, 2021 on a virtual platform. The virtual event will include a webinar where natural gas distribution company, Efigas, will share how they strengthened their customer service and billing operations with Smartflex’s cloud solution.
Petroperú will implement Smartflex on the cloud
Utility Dive
Jul 21, 2021
MIAMI — Petroperú, a state-owned company that delivers natural gas to the southern Peruvian region, will manage its business processes with Open International’s holistic CIS solution, Smartflex, under an IaaS model.
Open International’s newest version of its CIS solution includes MDM functionalities
Utility Dive
Jul 13, 2021
MIAMI — July 2020. As smart meters replace conventional meters, utilities face the challenge of receiving, cleaning, analyzing, and storing a large volume of meter data that increases exponentially over time.
Open International joins the Florida Municipal Electric Association in supporting the Florida public power community
Utility Dive
Jul 08, 2021
MIAMI — July 2021. Open International is proud to announce that they will be participating in the Florida Municipal Electric Association’s (FMEA)
Gasnorp has started its early operation in the Peruvian region of Piura with the support of Smartflex
Utility Dive
Jun 24, 2021
Promigas, one of the leading natural gas companies in Latin America, continues its leadership and expansion of natural gas supply in Peru.
Cloud for Utilities welcomes Open International as a platinum sponsor for the 2021 Digital + Cloud Summit
Cloud for utilities
Jun 18, 2021
Cloud for Utilities is proud to announce Open International as a platinum sponsor for the upcoming 2021 Digital + Cloud Summit, to be held July 26-30.
Open International and Paymentus are joining forces to deliver unique customer experiences for utilities
Utility Dive
Jun 15, 2021
Open and Paymentus will provide utilities with an out-of-the-box integration to deliver seamless experiences to their end users.
Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Associtated Press News
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Market Watch
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Business Insider
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Seeking Alpha
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open International’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
PRNewswire
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Smartflex
Utility Dive
Dec 02, 2020
Open International is pleased to announce that it has finalized an agreement with Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) to improve the customer experience, modernize operations, and deliver enhanced services.
Open International & IBM working to transform customer experience in the US utilities market
Utility Dive
Nov 06, 2020
Open International is pleased to announce that it has formed an alliance with IBM (NYSE: IBM) to accelerate the digital transformation of the customer experience in the Utility market.
Open will unveil its new holistic CIS at CS Week 2019
Seeking Alpha
Apr 03, 2019
Open is introducing a new holistic CIS solution which includes a broader range of integrated features to help utilities simplify their operations and provide enhanced customer experience.
