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Gartner® Market Guide for Utility CIS 2025

Insights

INSIGHTS

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To support customers seeking a more active role in the energy market, utilities should take a good look at energy sharing platforms.
Open Vital Signs solution, allows service provider companies to evolve from a reactive response model to a proactive model.
Cloud computing is a rapidly-growing industry that allows companies to move beyond on-premise IT infrastructure and, instead, rely on internet-based services.
Smartflex helps utilities meet industry requirements in this new era of smart metering without duplicating systems, functionalities or information.
Customer-centric Collection involves using advanced technology to increase the efficiency of collections while also ensuring a more positive experience for all parties involved.
Many electric cooperatives are starting to offer broadband in unserved or under-served areas, filling a gap in the market.

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