CSWEEK.png
Transform complexity into simplicity!
Gartner® Market Guide for Utility CIS 2025

Insights

INSIGHTS

Be up to date with our most relevant posts and articles in a single place

Open Intelligence, a forefront software provider specializing in utility companies proudly participated in the American Public Power Association's (APPA) Customer Connection Conference held on November 13th in San Antonio, Texas. The event brought together industry leaders and innovators to explore the latest advancements and strategies in the utility sector.
With the aim of highlighting advancements in the public utilities industry, where artificial intelligence (AI) has emerged as a crucial pillar in the pursuit of excellence, Open Intelligence led a presentation at the Florida Municipal Electric Association's (FMEA) Energy Connections Conference held on November 8th in Orlando, Florida.
Overcome the risks and challenges of a CIS Implementation! Stay tuned for an insightful ESource discussion featuring four cutting-edge companies leading a successful project and future-proofing utility operations journey.
Nowadays, utilities need to think of new and efficient ways to improve their customer satisfaction. One way to do so is by improving both customer and employee experience.; this blend is known as "Total Experience". Smartflex, Open's next-generation CIS solution, is loaded with game-changing innovations aimed at providing utilities with technological tools that enable them to embrace a Total Experience approach.
Open Intelligence will be actively engaged in discussions centered around the pivotal role of artificial intelligence (AI) in revolutionizing the utilities industry. Juan Corredor, Chief Technology Officer (CTO) of Open Intelligence, will be a featured speaker at the event, presenting a comprehensive exploration of AI's potential applications within the utility sector.
In a rapidly evolving energy landscape, Open Intelligence is set to lead the conversation on transforming the utilities sector's Total Experience. Join us at FMEA's Energy Connections Conference for insightful discussions and groundbreaking ideas that promise to reshape the way we interact with energy services.

Transform your business with a robust and flexible platform designed for your needs, allowing you to focus on delivering essential energy, gas or water services.