CX Reality Check: what customers expect Vs what utilities offer
today’s customers don’t just prefer digital, they demand it. Their expectations, shaped by leading consumer brands, set a high bar for utilities.
software solution
Dual Innovation Roadmap
See how utilities can deliver AI wins now while modernizing CIS in parallel. Our Dual Innovation roadmap maps both paths low risk, faster value with Open Smartflex.
Discover Smartflex’s DCX Platform
The more personalized the experience, the more valued customers will feel. Our modern CIS solution, Smartflex, helps utilities provide unique customer and employee experiences by offering an extraordinary DCX platform.
Adopting multiple systems is a thing of the past, a holistic solution is the future
When Utility companies decide to adopt multiple systems, they can often face challenges with their business operations.
5 Problems Utilities Deal With When Adopting Multiple Systems
In many industries, companies use a variety of technological solutions to optimize their operations and meet their objectives.
