INSIGHTS
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- Industry articles
La flexibilidad energética redefine la operación de las utilities. Descubre cómo gestionar renovables, congestiones y nuevos modelos de negocio en la red moderna.
- Industry articles
Utilities are at a technological crossroads, often burdened by outdated systems and technologies that restrain their ability to adapt to rapidly changing market and customer demands. Traditional CIS providers continue to offer rebranded solutions that complicate integration and inflate costs without addressing core issues. Utilities should focus on finding and understanding how they can benefit from selecting new, innovative CIS vendors that provide modern, integrated solutions to support their evolution and growth.
- Infographics
Smartflex unifies all customer data in one centralized platform, utilities can unlock smarter strategies to boost collections and drive revenue growth.
- Industry articles
Around the world, utility companies are undergoing a historic transformation. The need to adapt to increasingly digital customers, comply with stricter regulations, and harness the potential of disruptive technologies is completely redefining the sector.
- Industry articles
Utility debt creates a dual crisis: financial strain on utilities and growing hardship for customers. Traditional methods are not working. Utilities need smarter, more empathetic strategies to protect their communities while maintaining their revenue. A customer-centric, data-driven approach like Smartflex can transform the collections process into a smarter, more compassionate system that benefits utilities and the communities they serve.
- Industry articles
Unpaid utility bills and financial challenges are prompting utility companies to enhance their debt collection processes, as outdated approaches are no longer effective or empathetic. Utilities need automation, AI, and customer segmentation to improve collections. Through smart segmentation, automated plans, and proactive outreach, Smartflex helps utilities recover debt while maintaining customer relationships and reducing reliance on disconnection.
