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Gartner® Market Guide for Utility CIS 2025
Potencia tus estrategias de CX & EX con la plataforma de DCX

Empower your CX & EX strategies with Smartflex’s DCX Platform

Customers and employees expect more from their service providers and employers. From a customer’s perspective, they want a trusted ally that guides them to improve their usage behavior, offers updated information and tips, understands their specific demands, and provides proactive help.

How to boost your utility’s CX with AI Capabilities

How to boost your utility’s CX with AI Capabilities

To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.