software
Disconnected systems, disconnected operations: How Smartflex connects all utility customer operations in one modern platform
Smartflex unifies all customer data in one centralized platform, utilities can unlock smarter strategies to boost collections and drive revenue growth.
CX Reality Check: what customers expect Vs what utilities offer
today’s customers don’t just prefer digital, they demand it. Their expectations, shaped by leading consumer brands, set a high bar for utilities.
Dual Innovation Roadmap
See how utilities can deliver AI wins now while modernizing CIS in parallel. Our Dual Innovation roadmap maps both paths low risk, faster value with Open Smartflex.
Discover Smartflex’s DCX Platform
The more personalized the experience, the more valued customers will feel. Our modern CIS solution, Smartflex, helps utilities provide unique customer and employee experiences by offering an extraordinary DCX platform.
Introducing Polaris: Smartflex’s game-changing digital adoption tool that simplifies employee system interactions
Polaris is truly a unique feature in Smartflex that utilities are looking for. It helps them empower their workforce, increase employee engagement, and improve operational efficiency.
How to manage your Utility Debt with Smartflex
The answer begins with understanding utilities’ current landscape and customers’ specific needs to design strategies that increase payment options and interaction channels, enhance customer segmentation, streamline collection efforts, and reduce operational costs.
