Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.

The industry is clearly banking on two main trends, expanding their CIS rather than integrating, and implementing a cloud-based solution, not an on-premise solution hosted on the cloud.

Special programs have become increasingly relevant when it comes to lending a hand to customers and to the environment.

Utilities can use special programs to provide better services to their customers and reduce operational costs, all while adjusting to the new era of environmental awareness.

Digital companies, also known as dragons, are beginning to enter the utility industry and are posing as strong market competitors.