Smartflex helps utilities to have accurate billing, ensuring customers having a good overall experience with their service provider.

With the Complex Rates applications provided by Smartflex, utilities are well-prepared for rate changes and the monetization of next-generation services.

The new generation of Customer Information Systems provides many features which previously required a separate Meter Data Management system.

The end game of a fully integrated set of processes between the AMI networks and a holistic CIS platform is to have a positive impact on the customer experience.

Invest in an MDM and continue with a legacy CIS, or invest in a next-generation CIS that also supports the new business requirements related to the Smart Grid?

The rise of prosumers is continuing to disrupt traditional operating models and lead the utility industry into the future.