INSIGHTS
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- Holistic CIS, Industry articles
Smartflex presents a holistic approach that provides utilities with a perfect-at-the-core CIS vested with unparalleled flexibility to create and bill.
- Industry articles
Every company with field operations, including utilities, seeks to create the most efficient routes for their crew members to serve customers.
- Industry articles
AI-driven customer interactions, provide service representatives with a personalized course of action beautifully wrapped to be delivered following an omnichannel CX approach
- Industry articles
Utilities can deliver a superior omnichannel Customer Experience (CX) by offering customers personalized payment relief plans.
- Industry articles
Service Requests - Self-service and Digital Channels - Scheduling - Resource Planning - Uberization - Service Granted - Magnificent Service
- Industry articles
With Artificial Intelligence (AI) in their toolbox, utilities can enhance Customer Experience (CX) with the use of modernization and digitalization.
