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Gartner® Market Guide for Utility CIS 2025

Insights

INSIGHTS

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As new technologies and generations arrive, new opportunities emerge and allow companies to increase their revenues and improve customer relationship.
Come check out what's been going on with Open.
Broadband has become a key enabler for the U.S., while consolidating the global technological leadership of the country. See the Whitepaper.
With the Complex Rates applications provided by Smartflex, utilities are well-prepared for rate changes and the monetization of next-generation services.
The new generation of Customer Information Systems provides many features which previously required a separate Meter Data Management system.
The end game of a fully integrated set of processes between the AMI networks and a holistic CIS platform is to have a positive impact on the customer experience.

Transform your business with a robust and flexible platform designed for your needs, allowing you to focus on delivering essential energy, gas or water services.