Open Smartflex Holistic CIS

OPEN SMARTFLEX HOLISTIC CIS

Comprehensive, holistic and extensible solutions are required to address utilities’ integration challenges head-on. Click over these modules to learn more about the immediate answers Open Smartflex’s Holistic CIS provides.

Open Smartflex’s highlights

HOW DOES IT WORK?

  • Time slots
  • Telemetered usage
  • Commands for advanced metering
  • Mass meter data processing
  • Virtual metering
  • VEE Engine
  • Dashboards and metrics of internal orders
  • Dashboards and metrics of billing simulation
  • Dashboards
  • Dashboards and metrics of workforce
  • Dashboards and metrics of accounts receivable information
  • Internal orders

  • Billing analysis
  • Bill review
  • Document numbering
  • Generation of charges
  • Generation of bills
  • Billing control
  • Billing adjustments
  • Distribution of common area charges
  • Joint billing and third party charges
  • Bill printing
  • Integration with electronic biller
  • On-site billing
  • Billing simulation
  • Budget billing
  • Charges and events
  • management for telecommunications
  • Waste billing
  • Rates
  • Time-based rates
  • Collection management
  • Payment arrangement and debt negotiation
  • Write-off
  • Bankruptcy
  • Payment agreements
  • Lienable management
  • Readings
  • Usage generation and analysis
  • Meters
  • Non-metered usages
  • Non-technical losses
  • Cashiering
  • Payments in batch
  • Credit balance and deposits
  • Bounced payment management
  • Donations and pledges
  • Account groups
  • Impediments
  • Customer information
  • Mass market sales and post-sales
  • Telecommunications mass market sales
  • Case management
  • Landlord agreements
  • Builders and developers
  • Rebates
  • Quotations
  • Credit scoring
  • Dashboards and metrics of mass market sales and post-sales
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  • Network inventory
  • Network number inventory
  • IP addresses
  • User profile
  • Account overview
  • Usage management
  • Bill management
  • Payment management
  • Services self-management
  • Online requests
  • Online budget billing
  • Online payment agreements
  • Online donations and pledges
  • Online rebates
  • Online billing simulation
  • Landlord self-management
  • Self-service portal management
  • Multichannel communications
  • Market segmentation
  • Security seal control
  • Device and materials
  • Cost lists
  • Price lists
  • Work unit inventory
  • Preventive maintenance for devices
  • Telecommunication devices
  • Planning and dispatch
  • Scheduling
  • Workforce
  • Zones and sectors
  • Routes and itineraries
  • Work orders
  • Inspection work orders
  • Itinerary work orders
  • Contracts and contractors
  • Device events
  • Dashboards and metrics of payments in batch

OPEN SMARTFLEX PLATFORM

As part of the Holistic Solution, Open Smartflex deploys a set of tools to manage the system configuration, business logic, and security set-up and security, to support effective system operations by tailoring processes to support companies’ unique requirements. Within its toolkit, Open Smartflex includes different features including a powerful rules engine that provides the ability to implement new functionalities without having to write programming code, using document templates, file management, notifications and alerts, data pruning, knowledge guides, and a chat function among a robust set of other tools streamline system operation.

We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services.

Let’s increase your company’s performance with our solution. Anywhere.

OPEN SMARTFLEX HOLISTIC CIS

Address utilities’ integration challenges head-on with a comprehensive, holistic and extensible solution. Click over these modules to learn more about the immediate answers Open Smartflex’s Holistic CIS provides.

We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services.

Let’s increase your company’s performance with our solution. Anywhere.

Comprehensive, holistic and extensible solutions are required to address utilities’ integration challenges head-on. Click over these modules to learn more about the immediate answers Open Smartflex’s Holistic CIS provides.

OPEN SMARTFLEX HOLISTIC CIS

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OPEN SMARTFLEX HIGHLIGHTS

Stay ahead of industry trends with a powerful billing engine that supports the most complex pricing scenarios and enables delivery of new energy products and business models

Take the complexity out of business processes and easily implement new initiatives aligned with your digital transformation journey

Boost employee efficiency and build effective and smarter work processes

Stay ahead of industry trends with a powerful billing engine that supports the most complex pricing scenarios and enables delivery of new energy products and business models

Continuously innovate to address market challenges and gain a competitive edge over the competition

360-degree customer view without the extra effort of consolidating and synchronizing information

Extend the system’s features without costly third-party customizations

Take advantage of new technologies that support digital transformation: cloud, mobility, analytics, and bimodal development, among others

Stay ahead of industry trends with a powerful billing engine that supports the most complex pricing scenarios and enables delivery of new energy products and business models

OPEN SMARTFLEX V.8

Overcoming the challenges of the future, today.

TELECOM

Offering Telecommunication companies the best solution through a comprehensive service orchestration based on flexible workflows and multiple platform integration

UTILITIES

Solving the challenges of the future, today

OPEN SMARTFLEX PLATFORM

Included as a part of the holistic solution, Open Smartflex relies on a platform that works as the foundation to perform system processes homogeneously. This platform has been equipped with a kit of powerful and advanced tools designed that extends across the entire system to:

  • Manage system users and control information access efficiently.
  • Define business logic through a powerful rule engine that provides the ability to implement new functionalities without requiring software coding.
  • Create a wide set of structures and templates to generate bills and invoices.
  • Configure notifications and alerts to be sent automatically as the result of various application processes.
  • Track and control users’ activities throughout the system in detail.
  • Perform processes for data pruning and system management and monitoring in a simple and agile manner.
  • Improve productivity through knowledge guides aimed to help the staff carry out tasks easily.
  • Sustain uninterrupted communications through a chat engine.
  • Extend the solution’s scope with flexibility to adapt different company processes that meet particular business needs.

Furthermore, the platform encompasses cross-enterprise processes aimed to support utilities’ daily operations, allowing companies to:

  • Model several products and services with autonomy and define the structure of the commercial offer for each line of business.
  • Handle customers’ requests using workflows to manage their status throughout the activities performed in the system.
  • Enhance commercial and operational processes with georeferenced information to support strategic decision-making and improve tasks, particularly those related to field service activities.
  • Generate and post accounting movements derived from different business processes in an organized and aggregated manner.

TOOL BOX

BUSINESS PROCESS MANAGEMENT

FINANCIALS

PRODUCT AND SERVICE CATALOG

GEOSPATIAL DATA

INTEGRATIONS

OPEN SMARTFLEX PLATFORM

As part of the Holistic Solution, Open Smartflex deploys a set of tools to manage the system configuration, business logic, and security set-up and security, to support effective system operations by tailoring processes to support companies’ unique requirements. Within its toolkit, Open Smartflex includes different features including a powerful rules engine that provides the ability to implement new functionalities without having to write programming code, using document templates, file management, notifications and alerts, data pruning, knowledge guides, and a chat function among a robust set of other tools streamline system operation.

TOOL BOX

BUSINESS PROCESS MANAGEMENT

FINANCIALS

PRODUCT AND SERVICE CATALOG

GEOSPATIAL DATA

INTEGRATIONS