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- Industry articles
As a utility, having AMI infrastructure brings many benefits to your business. However, its deployment presents significant challenges that must be addressed. To successfully introduce smart meters to their customers, service providers should consider adopting a modern system that allows them to face every challenge in acquiring this technology.
- Industry articles
A perfect synchronization across business processes is essential to ensure great company results. However, the complexity of this synchronization increases as new applications are required to support business initiatives. Discover how Smartflex helps utilities simplify their IT ecosystem, implement new technologies, and modify their processes, at a lower TCO.
- Industry articles
Multiple forces such as customer expectations, new laws, and market competition are driving transformations in utilities.
- Industry articles
As technologies advance every year, utilities are expected to digitally transform their businesses to stay up to date with the market.
- Industry articles
Today, customer expectations are higher than ever, and utilities are constantly striving to improve their customer engagement. To boost their customer experience (CX) strategies and take their engagement tactics to the next level, utilities should focus on choosing the right technology provider that offers modern solutions to achieve these goals.
- Industry articles
The systems that support utilities’ operation are constantly evolving to meet emerging business requirements and challenging digital customer expectations. Smartflex, a holistic CIS solution, allows managing key processes with a CX focus, helping utilities create end-to-end journeys, adjust operational processes with autonomy, and streamline time to market of new products and services.