Connect to your customers digitally with Smartflex
Companies that provide robust self-service portals empower their clients with 24/7 access to all the information they need about their account.
industry articles
Measurable, agile and reliable, that’s Open’s new SMART methodology
SMART methodology is the perfect mix between planning, effort estimation, constant customer communication and flexibility in project decision making..
The agile manifesto as the pillar of the hybrid model
The agile manifesto was born to improve project management, proposing a shift in the way to respond to customer needs and demands..
The Hybrid model: a perfect mix of traditional and agile methodologies
Traditional and agile methodologies are not in line with the reality of running of successful business, making the hybrid model the best option.
Discover the new way to understand customers at every stage of the business cycle
Customer centricity requires a specialized strategy when applied to utilities due to the unique nature of operations and customer behavior.
Demystifying Continuous Delivery
Let’s take a look at four commonly held views about continuous delivery and see whether they are true or false. open Smartflex.
Maximize collection management efficiency with Smartflex
For utility companies to survive, they must ensure their financial sustainability with effective collection management processes.
Increase your company’s revenue through a strong focus on UX
UX-centered software and digital platforms provide a higher ROI for utilities and telecommunication companies.
Smartflex: The answer for accurate billing
Smartflex helps utilities to have accurate billing, ensuring customers having a good overall experience with their service provider.
