industry articles

The natural gas industry is looking at demand response (DR) as a resource to help itself deal with peak demand on their networks

The electrical industry is looking for ways to reshape daily power demand profiles in order to reduce the cost of providing energy to consumers.

Utilities can’t afford to wait around, as EV chargers are already covering America from coast to coast without major utility involvement.

Utility companies require technological solutions to help drive not only operational efficiency but also customer satisfaction.

Consumers are demanding more convenience and convergence. The reason why many utilities are preparing for a bold step in the telecom market.

Utilities must protect themselves with a comprehensive cybersecurity strategy focused not only on prevention but also on detection and emergency response.

Phase two of the Connect America Fund (better known as CAF-II) will release the vital federal funding required to improve broadband access across America.

As a utility and Communications Service Provider (CSP), you need a strong CIS solution which brings the two business arms together into one efficient field operation.

Open has listened to the needs of the industry and developed a new customer care module which gives companies the tools they need to transform their CSC.

Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in this key area