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Interagua/Veolia Upgrade Smartflex v8

We’re thrilled to announce the launch of our technological upgrade project with our customer Interagua Ecuador – Veolia!

Thanks to the latest version of Smartflex, Interagua will be able to provide a superior experience to their customers, boost productivity, and stay at the forefront of innovation. Together, we’re driving digital transformation in the utilities industry!

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Videos

Trailer Webinar ESource

Overcome the risks and challenges of a CIS Implementation! Stay tuned for an insightful ESource discussion featuring four cutting-edge companies leading a successful project and future-proofing utility operations journey.

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Videos

Happy Holidays 2022 | OPEN

In the hyper-connected world we live in, customers continue to expect more from their service providers. For example, it is no longer impressive for a utility company to reach out to customers to tell them they missed a payment.

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Recursos - Resources
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Proactive interactions clip 2 | OPEN

In the hyper-connected world we live in, customers continue to expect more from their service providers. For example, it is no longer impressive for a utility company to reach out to customers to tell them they missed a payment.

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Recursos - Resources
Videos

Proactive interactions clip 1 | OPEN

As technology has evolved, the world has become more globalized, and people have easy access to all kinds of information. This causes an increase in expectations on how service providers are communicating with their customers.

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Videos

Proactive Interactions

In the age of digital technologies, companies that go beyond one-way notifications are more valued by their customers. During this year’s CS Week, one of the most important events for North American utilities, Open International introduced proactive digital interactions, the latest innovation

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