INSIGHTS
Be up to date with our most relevant posts and articles in a single place
Interagua/Veolia Upgrade Smartflex v8
We’re thrilled to announce the launch of our technological upgrade project with our customer Interagua Ecuador – Veolia!
Thanks to the latest version of Smartflex, Interagua will be able to provide a superior experience to their customers, boost productivity, and stay at the forefront of innovation. Together, we’re driving digital transformation in the utilities industry!
Happy holidays 2023
On behalf of the entire team at Open, we wish you a happy holiday season and a 2024 full of opportunities.
Trailer Webinar ESource
Overcome the risks and challenges of a CIS Implementation! Stay tuned for an insightful ESource discussion featuring four cutting-edge companies leading a successful project and future-proofing utility operations journey.
Happy Holidays 2022 | OPEN
In the hyper-connected world we live in, customers continue to expect more from their service providers. For example, it is no longer impressive for a utility company to reach out to customers to tell them they missed a payment.
Proactive interactions clip 2 | OPEN
In the hyper-connected world we live in, customers continue to expect more from their service providers. For example, it is no longer impressive for a utility company to reach out to customers to tell them they missed a payment.
Proactive interactions clip 1 | OPEN
As technology has evolved, the world has become more globalized, and people have easy access to all kinds of information. This causes an increase in expectations on how service providers are communicating with their customers.
Proactive Interactions
In the age of digital technologies, companies that go beyond one-way notifications are more valued by their customers. During this year’s CS Week, one of the most important events for North American utilities, Open International introduced proactive digital interactions, the latest innovation
Let us show you how we can help improve your company's performance
Your business, Empowered